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Subject Topic: At the end of my tether....
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23/1/2010 at 9:27am
 Location: Keswick
 Outfit: Bailey
View cwdc56768's Profile View Profile   Reply to cwdc56768 Reply   Quote cwdc56768 Quote  
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Well done Jerry and Tina...helps to know your legal rights doesn't it. Shame some dealers don't "deal"

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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


23/1/2010 at 10:37am
 Location: Lincolnshire
 Outfit: Swift Corniche Discovery 3
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Suffice to say-after this 'discussion'-I'm even more worried now than when I originally came on for advice!

Thanks!



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23/1/2010 at 4:23pm
 Location: West country
 Outfit: Mondeo
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I think you're right Jendelwin. Sounds like it's not safe to buy anything. At our dealer the warranty is for benefit of the buyer & the buyer is defined asthe person who signs the order form. In our case that was me. So hopefully OK. Those terms are probably fairly common.


23/1/2010 at 5:06pm
 Location: Humberside
 Outfit:  Swift Elegance 565
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Well Thats one dealer that wont be seeing another penny of mine. I was actually gobsmacked at his attitude and it has to be said, that of Bailey too, to quick to hide behind the warranty when one of their vans obviously had a manufacturing fault. The attitude seems to be, "never mind most other customers are happy". As I have always said, every manufacturer will have a rogue van escape their Quality Control, if any exists, its how the fault is dealt with by the dealer and manufacturer that matters to me. 

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24/1/2010 at 7:00pm
 Location: coventry
 Outfit: elddis avante club
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something like this happend to us a few years ago, couple of things you need to know, if your caravan is under finance, the caravan is the property of the bank and the show room you bought it from are oblige by the banks to keep the warrenty up on there behave, secondly we were advised to meet up with the showroom owners and avise them that we where taking legal action against them and where in process in contacting the bank to get advice from them, what happened to us was the workshops had claimed the money for the warrenty from the caravan company but done a bodged job for a fraction of the price thus keeping the money for them selfs, hope this has helped, again contact the bank if you have hp and tell the caravan showroom you have seeked legal advice

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happy caravaning to you'se all.. richmul


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25/1/2010 at 12:13pm
 Location: lincolnshire
 Outfit: Bailey Pageant Burgundy +Kia Sorento
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Jenny,
      am I right in thinking that the dealer you bought it from wasn't in Lincolnshire?




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HAPPY DAYS
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25/1/2010 at 1:05pm
 Location: Lincolnshire
 Outfit: Swift Corniche Discovery 3
View Jendelwin's Profile View Profile   Reply to Jendelwin Reply   Quote Jendelwin Quote  
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Quote: Originally posted by Janx on 25/1/2010


Jenny,
      am I right in thinking that the dealer you bought it from wasn't in Lincolnshire?


Hi Janx,no,the dealer is in Lincolnshire,although would prefer not to name them openly on the forum.

Am still awaiting Swift customer services to phone as promised today,to give me a date to take the van to them-have said we will deliver it to them,as it would be quicker than waiting for them to pick it up from the dealer.Picked her up from the dealer on Friday,she's still as poorly lol.The wall covering in the bathroom is still all lumpy and bumpy.Oh well,fingers,toes and everything else crossed we will hopefully have her sorted soon,

thanks again guys for all you replies,will keep you posted,

Jenny

for anyone intrested,heres a few pics of the affected area's,which we took when the van first when into our dealers-

CopyofCaravancrack011.jpg picture by Jendelwin

CopyofCaravancrack010.jpg picture by Jendelwin

Copy2ofCaravancrack004.jpg picture by Jendelwin

CopyofCaravancrack006.jpg picture by Jendelwin

CopyofCaravancrack004.jpg picture by Jendelwin

CopyofCopyofCaravancrack004.jpg picture by Jendelwin



25/1/2010 at 1:17pm
 Location: 
 Outfit: 
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Jendelwin are you aware that other people by clicking on your photos can see all your other albums as you have not selected the privacy option on photobucket?


25/1/2010 at 1:20pm
 Location: Lincolnshire
 Outfit: Swift Corniche Discovery 3
View Jendelwin's Profile View Profile   Reply to Jendelwin Reply   Quote Jendelwin Quote  
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ooh Surfer no,I wasn't.Don't think theres anything too embarrassing on there though,better go have a look lol,thanks x

 

Had a look,think I've changed it to private,thanks again Surfer.




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