Joined: 22/10/2005 Standard Member
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Yes, had them for a couple of years, had to make a claim for some roof damage.
Although I eventually got the result I wanted Caravanguard werent very helpful, once they had the initial information I was pushed over to the underwriters and had to do loads of work myself.
They dont even assist with information to help find approved repair centers in your area, I was just told to go ahead and find one!
They wernt interested in me claiming back excess, again saying if I want to do that I will have to arrange that myself, I had to do more research on this, telephone calls, find company addresses etc. Not really what a broker is about?
They were cheap but be prepared to do quite a bit of work yourself, they are a typical broker.
I will be using someone else next time.
------------- Live to relax
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