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Subject Topic: Broad Lane Leisure
Page:  1  2 Post Reply Post New Topic
13/2/2010 at 5:06pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

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Picked up our new van today and it was a pleasure. Tim at Broad Lane Leisure Alcester was excellent. The van was connected to all services and everything was explained to us in detail in a nice warm van. No rush to get us of the premises. What a nice day out unlike our last dealer whose comment at handover was " You've vanned for years so you know where everything is" and walked off.  

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13/2/2010 at 5:15pm
 Location: Leeds
 Outfit: Bailey Pagaent Bretagne
View davie G's Profile View Profile   Reply to davie G Reply   Quote davie G Quote  
Joined: 08/10/2007

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Great. It does make a difference dealing with nice staff who make an effort to smile and make you feel good. Good luck with the new van.

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davie G


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13/2/2010 at 5:29pm
 Location: West country
 Outfit: Mondeo
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Our handover lasted 2 hours. Even though  we are experienced caravaners there was still a lot of new stuff to be shown. Our old van was 1999 and everything has changed.


13/2/2010 at 5:44pm
 Location: Worcestershire
 Outfit: Bailey Senator Vermont series 5
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Joined: 22/8/2007

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Hi,

I think I may have seen you picking up your van today, do you have a 4 wheel drive Kia and did you also buy camping chairs? Sorry but we were not being nosey but i get quite excited when i see someone collecting their caravanfrom dealer, it brings back happy memories.

Marilyn



13/2/2010 at 5:45pm
 Location: midlands
 Outfit: Lunar Quasar 462 & Skoda Octavia Estat
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Joined: 26/11/2008

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Jerry and Tina - we had our new van last spring from the same dealer. Like you we were so impressed with the handover- explanations were so useful as our old van was ancient and everything was new to us!!! 

Our van is going in for her first service next month - where has that year gone!!!

 

 



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Sally B


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13/2/2010 at 6:36pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

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LOL yes Dazson that was us, what a pleasure it was compared to the other Worcs dealer!!!! but now I have a question, I am adding some more security to the van apart from the alarm, hitchlock and wheel lock. I am thinking of adding some corner steady locks but am unsure what ones I need. The Milenco ones look good but as the steady nut is accessed through the van skirt I am unsure if that will fit.

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13/2/2010 at 6:47pm
 Location: High Peak
 Outfit: Lunar Clubman SI 2017 Hyundai Santa F
View Lassie's Profile View Profile   Reply to Lassie Reply   Quote Lassie Quote  
Joined: 08/5/2005

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Out of interest (eh nosiness?) what 'van did you get? Glad you had a good experience. We may consider Broad Lane Leisure wen we change our Adria.



13/2/2010 at 7:01pm
 Location: Chorley
 Outfit:  Sterling 480 Continental - VolvoV90
View rustyfrog's Profile View Profile   Reply to rustyfrog Reply   Quote rustyfrog Quote  
Joined: 21/4/2008

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Jerry & Tina,

re the hitch locks:
If they are the same type of Milenco locks as we have, then as we do, we can only fit on the rears.



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I started out with nothing and I've still got most of it left - Seasick Steve 2008


13/2/2010 at 7:21pm
 Location: Shropshire
 Outfit: discovery & coachman pastiche 460
View June Evans's Profile View Profile   Reply to June Evans Reply   Quote June Evans Quote  
Joined: 04/12/2006

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Hi we had exactly the same service when we picked up our new caravan from Mc Intyre caravans 2 weeks ago. Nothing was too much trouble,like you all the services were on in it makes such a difference to walk into a warm well lit van. Handover superb nothing too much trouble,no questions too trivial to answer,  Hope you enjoy your new caravan as we will ours

Cheers



13/2/2010 at 7:28pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
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Lassie we went for the Challenger 530. There is only the 2of us plus the dog and SWMBO missed the large end bathroom and shower.

Rustyfrog That makes perfect sense now when I think of it.



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16/2/2010 at 8:27am
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
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We bought a pair of those Milenco steady locks. 2 minutes to fit, will not stop the determined thief, nothing will, but with the other security devices fitted may make them think twice and go for a softer target.

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16/2/2010 at 8:52am
 Location: Hampshire
 Outfit: None Entered
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Joined: 17/10/2005

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We have bought all our vans from Broad Lane Leisure and have always had excellent service. We didn't buy the last one from them as we wanted to sell our M/home and they weren't in the market then. We had also moved down south.

Bought our last van from Discover. That's when we found out what a decent outfit Broad Lane were!!!!!!!!!!



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John



16/2/2010 at 5:16pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
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Tks for that John, Our last dealer was an absolute nightmare (thread on here somewhere) It makes me feel a lot better should we ever have issues with the van.

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28/2/2010 at 8:19pm
 Location: Durham
 Outfit: Sprite Finesse and Nissan Qashqai
View jg73's Profile View Profile   Reply to jg73 Reply   Quote jg73 Quote  
Joined: 25/7/2005

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We've just ordered a van from Broad Lane at the NEC show and were impressed by the amount of time they spent with us explaining everything. Nothing seemed too much trouble. Looking forward to picking it up in May now :-)


01/3/2010 at 8:21pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
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Your coming a long way Janet, Allow 2 hours for the handover, plenty free tea or coffee to keep you going and don't forget your 10% off in the shop too. 

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01/3/2010 at 8:56pm
 Location: Durham
 Outfit: Sprite Finesse and Nissan Qashqai
View jg73's Profile View Profile   Reply to jg73 Reply   Quote jg73 Quote  
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We're really looking forward to it and will make a weekend out of the pick-up. We got plenty of free coffee and tea from them at the show. As I said before we were impressed by how much time they took with us. One of our local dealers who was at the show was very abrupt. He quoted a price for the van within 2 minutes of talking to us and then expected us to sign on the dotted line immediately. 

Broad Lane have told us that servicing will be no problem as we can have it done at home by our usual mobile service man as he is registered so we won't have to keep returning to the Midlands.




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