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We are picking up our new Bailey Ranger next Saturday.  We ordered it at the NEC in October and asked for February delivery.

We took a phone call from the dealer in December to say that it was ready for collection!!!!  We were not happy as we didn't really want it sitting around throughout the winter. 

We couldn't pick up any earlier as my husband has only just changed his company car.  It wasn't worth putting a towbar on for just a short time.

The dealership have stored the caravan for us and we came to an agreement etc etc.

Can't understand what's happened with your van.  Hope you get it soon.  Keep us posted.

Hello  Claire, you do right to have a rant, i think you have been really really patient, others probably would have cancelled and looked at other vans (dont know if you can do that)Specially as you had sites already booked to go away, they should lend you a van for the time being,,,,,now then what was you saying about Barbados,,,Newcastle,,,,,,it now all fits together, keep your pecker up, it will be worth it VERY SOOOOON   XXXXXXXXXX, ps i waved to you the other day near Tesco's, well i think it was you, but you didnt see me, i keep looking out for you xxx

Sounds like a problem at the dealer end to me. Each time I have ordered, the dealer has referred to a printout from Bailey which confirms the manufacture and subsequent delivery/ availabilty date. Pick up and hand over has then been arranged as soon after this date as possible.

I'm sure it will be worth the wait though.