I would just like to praise highly our local dealership Newport Caravans here in Newport, South Wales. I have just had a service there and I couldn't fault their professionalism and dedication to the customers. I had to take it back last week with a water problem and indicator light malfunction and nothing was too much trouble. Thanks Mark and everyone at Newport Carvans and keep up the good work.
I've not used them myself, but have heared nothing but praise from them and would definately go to them for our next van. We nearly bought one from them at the NEC.
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I have recently bought a caravan from them and the customer service is excellent. The guys there are fantastic, very knowledgeable, not pushy, polite and very helpful.
These guys have worked in the caravan industry for years and know what they are talking about - highly recommeneded!!!!
The faults occured after the service. I had taken the van up to Moreton in Marsh CC site and the indicator was fine on the way up but must have worked loose, as there was a loose connection. The water problem was an airlock in the system and they did take my tap apart as they couldnt figure it out. I am saying that I find them all good down there. Simon Brown the workshop supervisor took time to call me back while I was on site and tried to talk me through various things to try. I didntbuy my van from them but they have been most helpful, and as i have a continental van I thought they might not be as accommodating.
The faults occured after the service. I had taken the van up to Moreton in Marsh CC site and the indicator was fine on the way up but must have worked loose, as there was a loose connection. The water problem was an airlock in the system and they did take my tap apart as they couldnt figure it out. I am saying that I find them all good down there. Simon Brown the workshop supervisor took time to call me back while I was on site and tried to talk me through various things to try. I didntbuy my van from them but they have been most helpful, and as i have a continental van I thought they might not be as accommodating.