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Subject Topic: Do they not want the business!!! Post Reply Post New Topic
27/4/2010 at 8:18pm
 Location: Nottinghamshire
 Outfit: Swift Challenger 490 5 SEL
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Arrrrrrrggggggggg!!!!!!!!!

Thats how I'm feeeling tonight have phoned 4 different mobile caravan service companies over the past two days and not one of them has got back to me. Its so frustrating we feel like we are in limbo with our van as we cant settle up with the previous owner until we've had a quote on what it will cost to put right the little bit of damp we've spotted at the back of one of the top lockers.

So if anyone knows of a RELIABLE company near to Notts that are mobile I'd be glad to hear from them!



-------------

'I feel sorry for people who don't drink. When they
wake up in the morning, that's as good as they're
going to feel all day. '
~Frank Sinatra


27/4/2010 at 8:33pm
 Location: Llangennech Nr Llanelli S Wales.
 Outfit: VW Touareg & Swift Charisma 635
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Trouble is it is the busiest time of the year for them.

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27/4/2010 at 8:36pm
 Location: Herts
 Outfit: Conway Classic Trio 2004
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What about your local caravan dealer?  Have you phoned them to see if they could fit yours in for a quote?  Guess the mobile servicer's are well busy if they aren't getting back to you :o

Good Luck on finding someone



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27/4/2010 at 8:47pm
 Location: Argyll Scotland
 Outfit: 1997 Bailey Ranger 470 4
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I got mine serviced on Saturday but he was so busy that it was 5pm before he got to me and 7pm before he finished and headed home.

Still, I'm pleased it is done as we are heading off for a long weekend on Friday.



-------------
Lobey.


27/4/2010 at 9:27pm
 Location: bolton
 Outfit: freada compass rally
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try mobileleisure vehicle services ltd [07768588130] we used them brilliant shop in leeds+bolton cover big area give them a try hope it helps

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not enough weekends or beer


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27/4/2010 at 10:38pm
 Location: Staffordshire
 Outfit: Avondale Osprey S
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http://www.chrisroundandson.co.uk/

We use this guy, he is from Staffordshire but may well be worth a phone call to see if he would cover/travel to your area.



28/4/2010 at 8:43am
 Location: None Entered
 Outfit: Burstner
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Getting a reliable quote for damp is very difficult (I'm a mobile engineer). It requires quite a lot of work to find out how far it has spread and what damage has been caused. I often find that you do the work, give the quote and never hear from the customer again, you find you have been used as a negotiating tool.

At this time of year an engineer can't afford to give up half a day when their diaries are full to bursting point with services. They are probably on the road from 8 till 8 and when they get home there is the paperwork to do before you can start ringing customers back.

Sorry this is just my take on a difficult situation.


28/4/2010 at 9:01am
 Location: 
 Outfit: 
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Why a mobile engineer?How are they going to repair a damp van outside your house?

Its a caravan on wheels,take to a company who can inspect it and give you an estimate.

You cannot expect a mobile engineer to start pulling cupboards etc out to find how far the damp has gone.

Andy 



28/4/2010 at 7:00pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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Robinsons of Chesterfield are good but not mobile, within easy reach of Nottingham shire just off junction 29 of the M1.

I agree that damp repairs are not normally in the demain of the Mobile guys unless there cause is obvious, such as a leaking pipe or roof vent. they make most of their money on servicing and emergancy call outs to sites.

There was a good Boston based guy we used recently who may travel to Nottingham at a cost, but hes not cheap, I think hes called AB Caravan repairs, and hes on the approved list link posted earlier on this thread.

Julia



-------------
Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


28/4/2010 at 7:09pm
 Location: castle Donington. Nr.Derby
 Outfit: Hobby NJ2282
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If its a damp problem  and you want a proper repair at a reasonable price why not take it to Long Eaton Caravans?

-------------
Regards
Terry Birch
Our tourer days are over and we have moved on to a Hobby Motorhome


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28/4/2010 at 8:18pm
 Location: Essex
 Outfit: None at the moment
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They should at least get back to you out of courtesy and basic manners!

 

Micky



28/4/2010 at 9:08pm
 Location: Nottinghamshire
 Outfit: Swift Challenger 490 5 SEL
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Thanks for all the replies.

I know its a busy time of year but agree with Micky that a basic call back is manners.

Andy- Not being funny but why can I not expect a mobile guy to pull out cupboards and stuff at my house? I'm not saying it might not need to go to a workshop for the actual work but I dont see why the inspection can not be done at home.

And to all those who suggested I take it somewhere. Yes I know it has wheels but this inspection is to agree a final price with the sellers (its a bit complicated) and I dont want to take responsibility of towing it anywhere until its mine.

Anyway we're sorted now, a guy from Rutland Caravans is coming out tomorrow



-------------

'I feel sorry for people who don't drink. When they
wake up in the morning, that's as good as they're
going to feel all day. '
~Frank Sinatra


28/4/2010 at 9:10pm
 Location: Nottinghamshire
 Outfit: Swift Challenger 490 5 SEL
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Oh and

Ubuntu1 I would noway expect a mobile person to come out for free to inspect and quote I'm more than happy to pay a call out fee as I can imagine a lot of people would misuse the free quote service if they gave one as a way of selling their van!!



-------------

'I feel sorry for people who don't drink. When they
wake up in the morning, that's as good as they're
going to feel all day. '
~Frank Sinatra



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