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Subject Topic: Whale Pump Thanks Post Reply Post New Topic
05/5/2010 at 10:04am
 Location: Caerphilly
 Outfit: bailey Senator Wynoming
View steve+lyn's Profile View Profile   Reply to steve+lyn Reply   Quote steve+lyn Quote  
Joined: 29/12/2007

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Hi

last year at the start of the season connected the Whale pump and nothing just a blown fuse so taking it to site shop it was tested and was faulty so one new pump obtained, No problems for rest of season . This season connected everything up and nothing again ,so taking pump to shop again and after testing it was faulty (shop disposed of pump).Was not happy that i had less than 7 months use out of this pump . So i emailed Whale explaining what had happened and to my delight they sent me a free replacement pump even though i did not have the old one . So thank you again Whale for your service well impressed .

steve

 



05/5/2010 at 10:32am
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
Joined: 30/6/2002

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these pumps freeze up after a long period of non use,like winter period.the first you know of it is when you connect up again.because the pump can not turn it blows a fuse immediately it is used.i clean my system with care and use milton for this once a year.i also test the pump is working before use by connecting to a battery.proof of this build up inside the pump came one day after the lot froze up solid.after defrost the gunge that came out of the pump was not nice to look at.

Post last edited on 05/05/2010 10:39:58

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the only silly question is the one you do not ask.


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