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It happened to us, at that time they were changing the regulators under warranty, but I understand its quite likely to happen again at some point so we take an alternative source of cooking with us now, usually a meths stove and a charcoal BBQ!

We too have been told about getting the metal pipe but were advised to wait until we needed a new regulator and get the two together as it works out cheaper, not Trauma but another make which I can’t remember at the moment.

It seems that we all need one of these http://www.gasproducts.co.uk/acatalog/450mm_LPG_Stainless_Steel_Regulator_Hose_-_Pigtail_.html

David

Quote: Originally posted by richmul on 11/5/2010

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..........who informed me that the flange inside the regulator had stuck shut

No, it's not a flange it's a rubber diaphragm

.......they told me that truma were not accepting liability for the problem

This bits true...with good reason though as it's not their fault


......what the shop said is that the pressure from the gas bottle is shooting rubber from the pipe into the flange thus sticking,

Utter rubbish! it's an oily substance and present in the bottle, hence not the regulator or Truma's fault


.........if you buy a metal pipe this appears to stop the problem so in all it was £40 for the regulator and £32 for the pipe so will have to see if this fixes the problem.

Tosh! but profitable?, forget the steel hose but you could though buy a 'Clesse' 30mb bulkhead regulator from 'bes.co.uk', this allows the 'oil' to pass through and not harm the regulator itself, however that's not to say the oil cannot cause more damage further down the line?

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