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Topic: so.aa,rac,green flag?
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12/5/2010 at 8:00am
Location: Callington Cornwall Outfit: Willerby Salsa
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I have a post going about this at the moment, were having to decide this ourselves.
We are currently with the AA and they have recovered our caravan, it's the largest single axle you can get, and we had no problems, though it took them a long time to get a flat bed to pick us up, they took us to our destination Devon, and we were only in Bristol at the time and then they took our car to an AA aproved garage in Devon for them to repair it whilst we stayed on site. One thing with Green Flag they don't do many roadside repairs, they usually take you to the garage where the pick up has come from, as that's there way of generating income, and it's this we are wondering about, because if something can be fixed in half an hour by the roadside I would rather that than the car going to a garage, and it probably won't be fixed that day! I wish they would state the sort of repairs Green Flag can carry out by the roadside, other than flat battery, and puncture I don't think much else. Can anyone tell me what road side repairs have ever been carried out by Green Flag for them please. .
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12/5/2010 at 9:00am
Location: East mids Outfit: Geist Caravan
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Well we have never been towed to the garage that the break down service has come from in our 15 plus years now with May Day but previously with another one which uses garages and probably the same call centre as Green Flag from what we understand. Previous to that we were with AA (were not towing then), the times they came out to us I vaguely remember that they only fix certain things and for other more complicated or major issues we were towed.
When un-reparable - clutch failure accident rendering car in drivable we have always been towed to the garage of our choice, and not yet to the garage that has come out to us. If you think about it they are things on modern cars that would have always been repaired at the roadside quickly an easily, but now even to access some lights the car needs to be on a ramp, and the AA / RAC can’t carry that much equipment/ parts.
Perhaps it would be interesting to see what people have had repaired by AA / RAC at the road side?
Plus I think I prefer a service that uses local businesses supporting the local economy and jobs, with potentially more experience and fully trained mechanics?
Just thought of another advantage of local garages, they often know what’s open and where locally if you need something like a tyre repair.
But as others have said and I’ve said on other threads its more important to check that they cover your caravan, some will in UK but not Europe so you may need additional cover else where.
Post last edited on 12/05/2010 09:44:39
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