Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Pageant Bretagne Damp AGAIN Post Reply Post New Topic
28/5/2010 at 6:48pm
 Location: Llanelli Wales
 Outfit: Bailey Pageant Bretagne Series 6
View JASHOWE's Profile View Profile   Reply to JASHOWE Reply   Quote JASHOWE Quote  
Joined: 18/1/2005

Standard Member
Standard Member

Forum Posts:   7

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi all. Got a bailey pageant bretagne which as some of you may know from an earlier post had a delaminated floor within the first year due to battery box leaking.. Bailey eventually repaired the floor after numerous complaints and the floor is now good!!

A year later and now the roof is damp.A yearly service made me aware of this. The interior roof lining of the van is blistered and black. Meter says 100% Damp. Bailey agreed to repair this yet again under warranty. as you can imagine i was not happy at all. 2 areas of my van had or have damp. Bailey were aware of this in oct oof last year and i told them they could have the van anytime for aslong as they want it as i would not be using it until season starts again (easter).

To cut a long story short, they picked it up in feb and had it for almost 5 weeks in bristol. Delivered back in time for easter bank hol only to find that absolutely nothing had been done to it. i was mortified. Bailey said they didn't have enough time.!!

I agreed that it would go back again after easter bank hol and they said it would need to be in the factory for 4 weeks as they were going to replace the front, roof and the back as this was needed they said due to a split panel being the cause.

Bailey took it away and delivered it back today (almost 5 weeks they had it) ready for the bank hol weekend. I couldn't believe my eyes. Nothing had been done to it again. absolutely nothing.

almost 10 weeks of non use in touring season my van has been in the factory and it is exactly the same as it was last october.

I really dont know what to do about this. What are my rights. Anybody had previous experience of this and can maybe give me advice. Any advice would be greatly appreciated.

Bailey has really let me down 



28/5/2010 at 7:19pm
 Location: Bristol
 Outfit: Lunar Conquest 544 a
View wizard9956's Profile View Profile   Reply to wizard9956 Reply   Quote wizard9956 Quote  
Joined: 25/9/2004

Diamond Member
Diamond Member

Forum Posts:   7531

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I don't really know much about this sort of thing , but i think i would contact citizens advice bureau and see if Bailey have breached any sort of contract with you , maybe take legal action against them .
 
atb

Wizard



Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

29/5/2010 at 1:34pm
 Location: Nottinghamshire
 Outfit: Stirling Europa 570 and Toyota Hilux
View hevonly's Profile View Profile   Reply to hevonly Reply   Quote hevonly Quote  
Joined: 24/5/2008

Standard Member
Standard Member

Forum Posts:   89

Site Reviews Total: 4
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

That's awful, I can't offer any advice, but that is appalling customer service. Have you been kept up to date during the periods they have had your van? What did they use as an excuse this time?

It would have been easier in a way if it hadn't been under warranty as you'd of just paid and had it fixed by now, shame you can't get a Bailey workshop to repair it and then not pay the bill!

Hev



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














3707 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder