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Subject Topic: Lunar spares delivery times Post Reply Post New Topic
14/7/2010 at 8:54pm
 Location: Fife
 Outfit: Lunar Quasar 546
View N1ckyC's Profile View Profile   Reply to N1ckyC Reply   Quote N1ckyC Quote  
Joined: 08/4/2009

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Has anyone had any issues over the time taken for spares to arrive? Our front/gas locker lock broke last October while picking up our van from the dealers after having warrenty work done. The dealer was pretty good and gave us a spare lock (different numbered key though). Twice Lunar have (supposedly) sent the wrong locks. I can't think how they could, surely a front locker has a different part no. to a front locker, but I was told they don't order by part number! And it's not a stock part, they make them all to order!!

It's not a major problem, just an extra key on the bunch. It's just very annoying, do you think we're being fobbed off?

Anyone know anything about parts delivery times.

Nicky



14/7/2010 at 9:20pm
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View welford's Profile View Profile   Reply to welford Reply   Quote welford Quote  
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We have today dropped off our caravan at a main dealers in Surrey for its 1st service.  They tell us that any replacement parts will take up to 5 weeks to get.  We have told them that  this is unaceptable..so watch this space.


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