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Hi

I dont know if anyone else has mentioned this but if you get no joy from Bailey talk to The Financial Ombudsmen, the also will cover the sale of faulty goods / warranty's.  Found them to be really helpfull in the past and even got a insurance company to cough up some dough!!  As everyone says make sure you write down every contact you have with your dealer/Bailey and even record the times when they don't ring you back.  Good Luck and keep fighting!   ............................Ooops should have read the last few posts.... Well done you!!

Well that has put me off Bailey altogether, not that I liked them anyway.

Well done for persisting though.

Have been saving up to treat ourselves to the 2011 Bailey olympus but having read these reports am unsure now!! Does anyone know if there is any other fixed bed models that are under 1,340 fully laden?

Hi Sara, Its regrettable you had to go through that in the first place, a lot of your problems with the van seam to be down to very poor workman ship, and sloppy quality control, and a reluctance to do anything about it when something goes wrong, you pay good hard earned money for goods, and when you get crap goods, and expect you to accept it, then they try and palm you off all because the cant be bothered to sort it out, now that they have got your money, and their fat commission. You were right to reject van, and go to Trading Standards. Be Picky it’s your cash you are parting with. Very glad you got it sorted out, don’t let the dealer slide with the rest of your replacements, and Congratulations enjoy your new van. Good Luck.

Hi Sara, You sound as though you are disenchanted with the van, I know how you feel, I have a new car like that seams to be accident prone, getting hit with trolleys, cars scraping it when its in car parks, have had tailgate badly dented once, rear tail light broken twice, drivers front wing and door dented, then the rear passenger door dented, and all while parked, it has been a very unlucky car to me, now decided to get rid of it in February, don’t think I would have had as much damage if I had entered it into the demolition derby, I do hope things take a turn for the better, if not it may be time to think of exchanging the van( last resort as you could loose a lot though) only you can decide if that is an option, that would make you more at with another van, lets hope every thing gets sorted to your satisfaction, good luck to you, you deserve some.