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Subject Topic: The `Good & the Bad `Caravan dealers
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20/7/2010 at 9:36pm
 Location: Manchester
 Outfit: Vango Inspire 600
View adsheadv's Profile View Profile   Reply to adsheadv Reply   Quote adsheadv Quote  
Joined: 27/1/2007

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I'd be happy to name & praise our dealer - Glossop Caravans.

They do get a lot of bad press but our personal experiences have been great including the trade-in we got on our old van.  I'd also recommend the manufacturer (Coachman) quite happily - well built, solid van.  Had a couple of minor issues like the clock stopping working & kitchen tap coming a bit loose, all fixed quickly no problem.

The only problem with name & shame is it can give an unbalanced view of a dealer/manufacturer.  We tend to be vocal when things go wrong & say nothing when they go well so you end up only hearing the bad news. 



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Vanessa
x



21/7/2010 at 1:09am
 Location: Lanarkshire
 Outfit: Compass Lynx 340 2
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Joined: 26/5/2005

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Forum Posts:   1549

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Quote: Originally posted by Tynesider on 20/7/2010

 

It never ceases to amaze me how some people are frightened of complaining, if you have a complaint, don't moan about it, get something done about it!.

If your honest and its a genuine complaint then you have nothing to fear, including the law!

No company likes bad publicity and if they are a decent company complaints will be dealt  with fairly and reasonable promptly and if I got no joy as a last resort I would not think twice about taking them to court.

At the end of the day its your money or savings and like many other people I worked dammed hard for mine!


Hi Tynesider,200% with you on that, that was my soft option,the other was this from the film (The return of Jessie James, i think, where the news paper editor says something about some dodgy characters,) " They should be taken out into the street and shot down like dogs" bit harsh?,maybe just tazzzzizzer them for hour or so.

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If everything runs smoothly then I must have done something wrong
If in Doubt Check it Out.



John


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