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Hi, went to Roundstone Caravans in Sussex yesterday to look at the new Altea 542 dk. We're looking to move from a tent to a caravan and this is one of the possibles on our list, we have a towing limit restriction due to the car (octavia 1.9 tdi) and this seems to be a fairly light van. Quite impressed with the van, especially aginst our other possible the Ranger 500/5.

Would be interested on the thoughts of any Altea owners - quality, reliability, customer service, good dealers etc.

Will be going to the NEC in a few weeks and may be making a final decision then.

Thanks

Steve

We are waiting to see the little Altea 432PX at the NEC next month!

Our 2005 Altea has been fabulous and still looks really good!

Hi

Had the 542 DK 2009 Model and it is fantasic.  Got it in march last year and been out loads of times.  This year we took it to Belguim and it got plenty of looks (of interest).

Got 2 young boys (and they are real boys, mud and all) and it still looks as good as new.

I also have issues with weight (car not me) so this van perfect.

Hope you enjoy if you go for it..

Cheers

Richard

hi

just purchased a 542dk from our local caravan dealer in hitchin and have been out twice so far the motor mover has died and had to wait a week and a half for it to get fixed, then the tap came loose luckily we were in camber sands when this happened. oh and the bracket under the front table broke when my granddaughter leaned on it when i was filling the caravan before we left for camber sands, 2 weeks later we were of to france every thing was fine till be got there first thing the fridge wouldnt work on electric of gass then the front seat on the right hand side came apart all i could think of was that it must have been damaged as the motor mover was fitted, then i noticed the kitchen cabinet door was at the wrong angle and finally half the led bulbs in the front light dont work took it back to the dealer so hopefully it will be fixed this week as we have booked to go away next week to poole but the dealer said he may have a problem as adria are closed for there hols dont believe him and told him so. isnt it amazing how great the service is when you hand over the money.

Quote: Originally posted by beecherk on 21/8/2012

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hi

just purchased a 542dk from our local caravan dealer in hitchin and have been out twice so far the motor mover has died and had to wait a week and a half for it to get fixed, then the tap came loose luckily we were in camber sands when this happened. oh and the bracket under the front table broke when my granddaughter leaned on it when i was filling the caravan before we left for camber sands, 2 weeks later we were of to france every thing was fine till be got there first thing the fridge wouldnt work on electric of gass then the front seat on the right hand side came apart all i could think of was that it must have been damaged as the motor mover was fitted, then i noticed the kitchen cabinet door was at the wrong angle and finally half the led bulbs in the front light dont work took it back to the dealer so hopefully it will be fixed this week as we have booked to go away next week to poole but the dealer said he may have a problem as adria are closed for there hols dont believe him and told him so. isnt it amazing how great the service is when you hand over the money.

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hi all

thanks for your comments had a phone call from the dealer today and the fridge is dead there appears to be a problem with thetford fridges he has had 3 back this week.

kevin

Hi

I put a post on this thread back in 2010 and I still have the same c'van.

If you were to look at my van now it has 1 or 2 marks (very small) but still looks like new.  All in all the build quality is supurb.  2 boys now 6 & 9 like to make a mess but the van cleans up nicely with little effort.

You must have been a little unlucky, I hope you get everything sorted and have a trouble free time going forward.

Cheers

Richard

my last caravan was a sterling europa and we had a great few years with it. i do think this caravan will be great as soon as the dealer gets his finger out.

kev

hi all

well got it back this morning after creating a fuss and its perfect away next weekend and booked to be away again in november. he repaired abnd strengthened the bed fixed the tap raplaced the front table bracket with a tougher bracket and the fridge failed completly so a new one was fitted yesterday and tested. so all is good.

kevin