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A quick note to members intending on travelling abroad.

I have just had a concerning conversation with my insurance company.

We were planning to go to Switzerland through Germany in the summer with our Pegasus.

According to Tracker, these countries are outside of the coverage for the Tracker system fitted as standard. The system works in the UK, France, Spain & Italy.

This means while in these countries I would be uninsured for unattended theft as the Tracker would not be active.

Anyone travelling abroad should check this with their insurance company and if necessary remove the Tracker discount.

As far I as I understand it, Tracker depend on the police force in that country to have the necessary hardware installed into their police vehicle to be able to track their devices.

Phantom just uses the mobile phone network to communicate , so they can track it anywhere in Europe without the use of any specialized equipment. Hope that helps

Cheers  Ratty

Quote: Originally posted by Surfer01 on 20/1/2011

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Same probably applies to the Phantom system!

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Quote: Originally posted by adamphantom on 20/1/2011

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Quote: Originally posted by Surfer01 on 20/1/2011Same probably applies to the Phantom system!

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Not at all, our unit uses the mobile phone network to relay the GPS information back to us. So the police do not require any special hardware to track our devices, we just tell them exactly where the vehicle is.

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Update.

After phoning my insurance company to complain that it should have been made clear when I took my insurance policy including full european usage out I was not informed there was a posibility that I would not be fully covered in a large part of Europe, they investigated further and contacted the underwriters.  They have come back that for a £10 admin fee they will amend the policy to cover up to 2 weeks with the Tracker off coverage.  I have to phone them with my travel details if I wish to go ahead.

The matter has been refered to managers and they are considering amending their policy booklets to make this issue clear.

I recommend that you let your insurance co. know if you think this could be an issue for you so they can't wriggle out of any claim if the worst should happen.

Quote: Originally posted by jaiash on 21/1/2011

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I have just done ny van renewal with CC and have asked the question about this issue.  They apparently have had this as a recent query and I am assured that the discount for Tracker is still available and cover unaffected when in Europe and Tracker cover is unavaulable. They have made a note on my policy details.

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