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I bought my caravan in late November last year from a caravan dealer. Today I have received a letter from 'Cris Caravan Registration & Identification Scheme' asking for a payment of £12 payable by credit card or cheque in order to release the corresponding Cris document to me.

Is this normal procedure from Cris?

Has anyone else been requested to pay this fee after purchasing their caravan before?

I just want to make sure it's not a scam although it looks pretty authentic to me.

Tango55 -

It is correct, if you want to be part of the scheme, then as purchaser you have to pay the fee, unless a dealer offers to pay as a part of the deal, which I understand most do on the sale of a new caravan but not second hand.

Could be the best £12 you will spend on caravan stuff!

Phil

Many thanks folks for your replies. I will now pay the £12 fee knowing that it's all legitimate and not a scam.

I have since looked at the website but you hear so many stories about scammers attempting to steal personal details and committing fraud these days that I thought it best to ask you trusted people first. At least I found out what I wanted to know. Thanks.

Just as a side line from this, beware if you are ever selling a caravan privately. The potential buyer may ask you to forward them the CRis details up front and then use them to clone or try and re-register the caravan in their name.

I know this as I spoke to CRis about it earlier this week, as I am currently in the process of selling a caravan privately and I had an interested party that wanted this info up front. On the surface it seems innicent, you think the buyer only wants these details to do a HPi check or the like. But I was wary and called CRis for some advice and they advised me not to release those details until the person has seen the caravan and wants to buy it to help ensure the interest is genuine.

Also CRis told me that to re-register a caravan the CRis doc (like the car's V5 log book) isn't required and if a request is made and they have not been notified of a sale they become suspicious and will contact the owner they have recorded as the last keeper of the vehicle.