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Hi All,Last year noticed one or two small dents in side panel of my van, and found more last month, (could not for the life of me think how they got there as van had been parked there for two months and no dents), until one day I saw how it was happening, it turned out to be the window cleaners ladder, as he was going to back of the house, his ladder was on his left shoulder and the bottom of ladder hit the van(limited space), and on his return it was over his right shoulder, and again hit van, I pointed out he was damageing the van as he passed, he said he would be more careful,On his next visit, he hit it again, that was his very last vist, he no longer cleans my windows,( I do them my self now, as I have tilt and turn windows), The dents are hardly noticeable at the moment, if situation was left to carry on, the van could look pretty bad over a longer time period. There have been no more dents since,

About 12 dents in all,the other not in pics,can only be seen when light strikes then from different angle,will need to try and get pics a little bigger.

Send him a bill for the damage,our last window cleaners were standing in our garden chairs to clean the downstairs windows,always wondered how they moved around on there own so we sacked them and their boss called round to see why,he was not happy when he left.

Andy

Quote: Originally posted by BrandNewDay on 17/2/2011

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Is this a professional window cleaner carrying public liability, or some bloke who goes around offering to wash windows for a fiver? Because any real professional will have insurance and you should make them pay.

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excellent advice. Anyway, if he is self employed he will have declared his self employed status to the Inland Revenue and be claiming his insurance premiums against his tax liability. (Naive?) Might as well make use of that policy. You may not mind the dents now...but if you ever come to selling....remember a claim is not personal its just business.

Phil