Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: New van, old plate and no pigtail??
Page:  1  2 Post Reply Post New Topic
12/3/2011 at 9:47am
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento
View jsparkes201148's Profile View Profile   Reply to jsparkes201148 Reply   Quote jsparkes201148 Quote  
Joined: 12/1/2007

Platinum Member
Platinum Member

Forum Posts:   1277

Site Reviews Total: 28
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 3  
Site Reviews 2019: 7  
Site Reviews 2018: 4  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 17
Site Nights 2019: 15
Site Nights 2018: 4

Picked up my new 2011 van two days ago from one of North Yorkshire`s leading dealers.When I asked about the absence of a number plate, the salesman asked if I had kept the plate from my old van.I had part exchanged my old van with them two weeks ago so off he went to find the van and remove the number plate and put it on the new van.
What if they had sold the old van?
So now I have a new caravan with an old number plate bearing the name and logo of one of their competitors!
Next I asked about a propane pigtail-which I know isn`t supplied with a new van-but has previously always been provided FOC.I had to go and buy one.
The salesman also watched me struggle to fit the Leisure battery to the van ,which I had brought with me in my car
Is this business with the number plate normal practice?
Or am I being fussy?


12/3/2011 at 9:53am
 Location: 
 Outfit: 
View D Mansworth's Profile View Profile   Reply to D Mansworth Reply   Quote D Mansworth Quote  
Joined: 29/6/2004

Gold Member
Gold Member

Forum Posts:   403

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

whats the problem a number plate is matched to the tow car and nothing to do with a caravan.

if he fitted the Batt and a fault happened he may have been liable. I think he is right. if the van was sold it would not have your numberplate on it and if it did thats their problem not yours.

must be me but cant understand the post!



Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

12/3/2011 at 10:00am
 Location: None Entered
 Outfit: None Entered
View alpiner's Profile View Profile   Reply to alpiner Reply   Quote alpiner Quote  
Joined: 08/7/2009

Diamond Member
Diamond Member

Forum Posts:   2264

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Never had this problem with any caravan bought old or new.
always been ready for me to tow away.
when i have bought new the manufacturer has sent me a questioner that asks about your dealers preformance, your oppertunity to comment.
Bet you did not get a spare wheel,please mention this and maybe thing will change.
mi spill spekers nit wonking.

-------------
alpiner


12/3/2011 at 10:17am
 Location: nr Derby
 Outfit: Phoenix 440+
View jaiash's Profile View Profile   Reply to jaiash Reply   Quote jaiash Quote  
Joined: 09/7/2008

Diamond Member
Diamond Member

Forum Posts:   3771

Site Reviews Total: 26
Site Reviews 2024: 3  
Site Reviews 2023: 2  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 6  
Site Nights 2024: 6
Site Nights 2023: 6
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 34

Sounds a bit cheap skate not to include the plate, I've always been asked what I wanted swapping from the old to the new ie battery or anything else for that matter.


12/3/2011 at 10:28am
 Location: north wales
 Outfit: Sprite Quattro FB
View brianconwy's Profile View Profile   Reply to brianconwy Reply   Quote brianconwy Quote  
Joined: 25/9/2005

Diamond Member
Diamond Member

Forum Posts:   4286

Site Reviews Total: 11
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

They can't provide a plate by law until they have seen your evidence of car ownership, car v5 and utility bills etc.

We took these with us and the dealer put a new plate on for us.



Advertisement



12/3/2011 at 11:02am
 Location: Spennymoor Co. Durham
 Outfit: 2010Challenger 540 Mondeo 140 Zetec
View JimC's Profile View Profile   Reply to JimC Reply   Quote JimC Quote  
Joined: 08/10/2002

Platinum Member
Platinum Member

Forum Posts:   585

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Our last caravan was supplied by Orpington caravans, when we went to collect it they swapped everything from the old van to the new one and also fitted the Alko towball for us, then hitched it onto the car. We bought our current van from Discover last year and we had to do the lot ourselves, even had to keep my old number plate but that wasn't so bad as it was supplied by a car accessory shop.

           Jim



12/3/2011 at 11:09am
 Location: 
 Outfit: 
View Opensauce's Profile View Profile   Reply to Opensauce Reply   Quote Opensauce Quote  
Joined: 25/1/2010

Diamond Member
Diamond Member

Forum Posts:   4530

Site Reviews Total: 13
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Certainly when one has just spent £1000s one expects to be treated like royalty but of course one never is. I doubt the salesman knew how to fit a leisure battery, the pipe wern't free 'cos their profits are cut to the bone so I imagine they give nowt away. Spares dept would have invoiced sales dept for pipe btw.

If old 'van had been sold they might have kept the plate for you. New plate situation is as explained.


12/3/2011 at 12:05pm
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander
View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
Joined: 10/10/2009

Platinum Member
Platinum Member

Forum Posts:   1088

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I too had this, got van home looked in gas locker no pigtail swift did not supply them in 2010 the excuse being we didn,t know if you are using propane or butane

So i rang local caravan engineer who came and fitted a nice s/s one £40 for 2011 swift are now fitting as standard a pigtail but i don,t know if its s/s



12/3/2011 at 1:03pm
 Location: 
 Outfit: 
View Bill Terry's Profile View Profile   Reply to Bill Terry Reply   Quote Bill Terry Quote  
Joined: 19/5/2006

Diamond Member
Diamond Member

Forum Posts:   2197

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

when i bought my van a few months ago, dealer asked me, wot pig tail do you need Propane or butane, I told them to put a propane one on. they fitted this before i picked up the van, But i changed my mind on which pig tail, so they fitted a butane tail on, so i have both in the locker, And they fitted the number plate on, But i supplied it.They cant issue number plates. Plus they fitted my battery on the van.

-------------
Roughing it in style at Calloose caravan and camping holiday park nr St Ives.(seasonal pitch)
Its not a hangover, its wine flu!


nant mill.N/Wales
just dont go there.


12/3/2011 at 1:26pm
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander
View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
Joined: 10/10/2009

Platinum Member
Platinum Member

Forum Posts:   1088

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Just shows some dealers are much better than others

i don,t ever want to go back to chorley and i just hope i have no warrenty claims



Advertisement



12/3/2011 at 4:52pm
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento
View jsparkes201148's Profile View Profile   Reply to jsparkes201148 Reply   Quote jsparkes201148 Quote  
Joined: 12/1/2007

Platinum Member
Platinum Member

Forum Posts:   1277

Site Reviews Total: 28
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 3  
Site Reviews 2019: 7  
Site Reviews 2018: 4  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 17
Site Nights 2019: 15
Site Nights 2018: 4

My issue is that the salesman said that he could not supply a plate-which I now know is correct. He should have asked me to bring a plate with me. When the salesman returned with my old plate he said "you`re lucky we still have the old plate" So I could have turned up to collect my van and could not tow it because it had no number plate.

Perhaps I have been spoiled in the past with my previous new vans when all were supplied by small dealerships with dealer number plate, gas pigtail ,gas bottles and battery transferred too.
I think I expected too much.


12/3/2011 at 5:15pm
 Location: South Wales Valleys
 Outfit: Elddis Avante 482 Outwell Montana
View Domino666's Profile View Profile   Reply to Domino666 Reply   Quote Domino666 Quote  
Joined: 07/7/2007

Gold Member
Gold Member

Forum Posts:   459

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We have just bought our first caravan from a local dealer called Newport caravans. Our service was pretty outstanding compared to the OP. Our caravan was only a 2003 Elddis, purchase price £4995 (not a 2011 mega bucks van), it was on the sales yard for £5395, we negotiated included in the purchase price an awning with bed annexe and a starter pack including a wheel clamp, hitchlock, aquaroll, wastemaster, leisure battery, gas bottle, metal step, new water pump, hitchcover, twin pack of thetford chemicals and a few other bits n bobs. When we turned up our van was out ready for us with a man called Bob there to spend an hour with us showing us all how everything works, he had done our numberplate, connected everything including the battery and bottle and just as we were about to leave I mentioned to Scott our salesman that there was no spare wheel in the van. Off he went, two minutes later he came back, all sorted he said, brand new spare wheel all fitted in the van for you he said. Bob hitched the van to my car and we were waved off. Had a problem with my status aerial, rang Scott the sales guy who sold us the van, after a bit of negotiation, they are coming out to the house to collect our van, take it in, replace the aerial with the new digital model and bring it back to us and the best bit is with no charge. There are obviously still dealers out there who are willing to go the extra mile, we have been extremely fortunate on our first purchase to find one I think. Thing is, now I would have no hesitation is recommending them to others or in taking my van there year on year for servicing and then going back to them in the future when we are upgrading. It makes good business sense to have excellent customer service as a good reputation is priceless.

-------------
Cheers,
Domino (Donna)

I love camping more than I love Take That!


12/3/2011 at 6:00pm
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento
View jsparkes201148's Profile View Profile   Reply to jsparkes201148 Reply   Quote jsparkes201148 Quote  
Joined: 12/1/2007

Platinum Member
Platinum Member

Forum Posts:   1277

Site Reviews Total: 28
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 3  
Site Reviews 2019: 7  
Site Reviews 2018: 4  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 17
Site Nights 2019: 15
Site Nights 2018: 4

Well done Donna. That is the kind of service I have had in the past and that is what I expected from the "Dealer of the Year 2010" -unfortunately I didn`t get it.


12/3/2011 at 6:23pm
 Location: Nottingham
 Outfit:  Swift Freestyle S2
View robin52's Profile View Profile   Reply to robin52 Reply   Quote robin52 Quote  
Joined: 10/9/2005

Diamond Member
Diamond Member

Forum Posts:   1632

Site Reviews Total: 4
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Just picked up my new caravan (new to me) on wednesday. My car is new too so I needed a numberplate. Lowdham Leisureworld made one up for me FOC on production of the registration document for the car and my driving licence.

-------------
Regards Robin


12/3/2011 at 7:26pm
 Location: 
 Outfit: 
View Chalkie56's Profile View Profile   Reply to Chalkie56 Reply   Quote Chalkie56 Quote  
Joined: 28/1/2005

Diamond Member
Diamond Member

Forum Posts:   1741

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I dont understand  why you are complaining. When you negotiate with the salesman to get the best price for your van you should also make sure that any things you want swapping over or extras should be negotiated at that time, thats what the gap is at the bottom of the form. It is your legal responsibility to ensure the caravan is fit for the road. Once you have done the deal the salesman he takes his commission and his job is done.

-------------
A barman is just a pharmacist
with a limited inventory


12/3/2011 at 7:58pm
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento
View jsparkes201148's Profile View Profile   Reply to jsparkes201148 Reply   Quote jsparkes201148 Quote  
Joined: 12/1/2007

Platinum Member
Platinum Member

Forum Posts:   1277

Site Reviews Total: 28
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 3  
Site Reviews 2019: 7  
Site Reviews 2018: 4  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 17
Site Nights 2019: 15
Site Nights 2018: 4

Chalkie I think you are missing the point. When I did the deal for the caravan there was no mention of number plate or anything that needed to be swapped over.I am not an expert on these matters ,the salesman should perhaps have pointed this out to me. The paperwork was done when I picked the van up ,too late to write anything on the form.
I am "complaining "about the fact that I almost couldn`t take my van away because I wasn`t told that I had to provide my own number plate because in the past my vans came with a new plate supplied by the dealer(last van bought Sept 08) and I was always asked what kind of pigtail I wanted.



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next

Jump To Page:  1  2

Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














6856 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder