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Topic: dealer servicing

jonsparkz

13/3/2011 at 2:33pm
Location: clitheroe lancashire
Outfit: swift bowemere

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hi, had my bailey senator serviced at an exorbitant price in feb by bailey dealer in blackburn... went on holiday at half term and turned gas on thought i could smell gas....when i looked the pigtail hadn't been tightened up and was finger tight...not very happy at all..yes we've fixed the leak in your thetford toilet...oh no you've not...the door lock isn't working properly...can't fix that because its been messed with...your blinds need tensioning... at £45 per hour ...sorry they don't...overall not very happy with the experience thats cost me £270...out of warranty now for what its worth...needless to say i've ended up fixing myself...

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Richie55

13/3/2011 at 3:20pm
Location: uk
Outfit: None Entered

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We have just had our Senator Indiana dealer serviced, ours was £190 it was under warranty. The to do list has been done, but there are a few bits that we don't think have been touched , the tyres don't look like they have had the pressure checked, one looks flat. This will be the only time the dealer will see the van as we normally have a mobile service done, which is cheaper and I trust him, which to me is more important.

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Janx

13/3/2011 at 5:28pm
Location: lincolnshire
Outfit: Bailey Pageant Burgundy +Kia Sorento

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Perhaps you may in future consider a mobile service engineer, that way if it's done at your home or storage you can be there to ask advice and over see any repairs.
Plus they are usually cheaper.

Make sure they are caravan council registered, this is most important if your van is under warranty.
You are quite within your rights to do this but most dealers will make you believe you have to take it back to them, and you will if warranty issues are found only.

This method has been tried and tested by us and we have had major warranty work done without question.

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jsparkes201148

13/3/2011 at 8:21pm
Location: Stockton on Tees
Outfit: Lunar Clubman SB Kia Sorento

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Don`t very often find anyone who shares my name.
John Sparkes

jonsparkz

14/3/2011 at 7:13am
Location: clitheroe lancashire
Outfit: swift bowemere

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hi john, i'm actually john and an electrician hence the name...i've got a mate called andy sparks...also an electrician!!!

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watch out there's scumbag pikey thieves about......keep it safe

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