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Subject Topic: Unrealistic wait? Post Reply Post New Topic
06/5/2011 at 11:32am
 Location: 
 Outfit: 
View savanne1's Profile View Profile   Reply to savanne1 Reply   Quote savanne1 Quote  
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We bought a 2nd hand Bailey from a dealer last Thurs so the 28th April and we are being told we cant pick it up til the 24th May. I'm frustrated by this especially with the weather being so nice at the min, we just want to get out and use it! We have told the dealer we want it a week earlier (17th May) as we're hoping to get a quick try out weekend in it before we head off to the IOW for Whitsun for our last ever tent holiday (ferries all booked and too expensive to change now so van will have to stay behind )



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Thistledown Easter
Nantcol June
Domaine du Verdon Castellane and Etoile d'Argens Frejus Aug


06/5/2011 at 12:11pm
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander
View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
Joined: 10/10/2009

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Its only 11 days now ,and when you pick it up make sure they give you the vent covers for the fridge you would be amazed at how many don,t get them and they are around £30


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06/5/2011 at 12:13pm
 Location: 
 Outfit: 
View savanne1's Profile View Profile   Reply to savanne1 Reply   Quote savanne1 Quote  
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hi, its only 11 days til the 17th but they want us to wait til the 24rd a whole 19 days wait

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Thistledown Easter
Nantcol June
Domaine du Verdon Castellane and Etoile d'Argens Frejus Aug


06/5/2011 at 12:13pm
 Location: Yorkshire
 Outfit: Coachman Wanderer & Kia Sorento XS
View Kevin Massey's Profile View Profile   Reply to Kevin Massey Reply   Quote Kevin Massey Quote  
Joined: 09/3/2011

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Have they said what the hold up is? surly Bailey can make one and have it delivered quicker??

 

Personally I would be pressing for a better service from them



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2012.... 1 night


06/5/2011 at 12:15pm
 Location: Yorkshire
 Outfit: Coachman Wanderer & Kia Sorento XS
View Kevin Massey's Profile View Profile   Reply to Kevin Massey Reply   Quote Kevin Massey Quote  
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Quote: Originally posted by savanne1 on 06/5/2011


a whole 19 days wait

 

Plus the 8 days waited all ready



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2012.... 1 night


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06/5/2011 at 1:11pm
 Location: Cambridgeshire
 Outfit: 2017 Swift Accent 580 & Ford Kuga AWD
View Nescafe84's Profile View Profile   Reply to Nescafe84 Reply   Quote Nescafe84 Quote  
Joined: 05/4/2011

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We waited a month to get our second hand Swift Challenger. Look at it this way they have got plenty of time to make sure it is perfect for you! When we collected ours, it was all ready to go clean inside and out, new tryes, fully serviced and a basket of flowers for us. Perhaps thats what they are doing plus they will be very busy at this time of year.


06/5/2011 at 10:28pm
 Location: carlisle
 Outfit: None Entered
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 Dealers can be very busy this time of year. I phoned our dealer in March to book an annual service and couldn't get it in till the beginning of June. Personally, if you are just wanting to try it out for a weekend, then I wouldn't push them into rushing it through the workshops. Let them take their time and get it checked over properly and it may save you a trip back to them later on when you might have a week or more booked.

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Colin


07/5/2011 at 11:04am
 Location: cambs
 Outfit: Roller Team Zafiro 696
View CatieB's Profile View Profile   Reply to CatieB Reply   Quote CatieB Quote  
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We have the opposite problem

We have put a deposit on a second hand caravan and were due to pick it up this weekend. However at the time of the deal we applied and were acccepted for their finance. However they didnt tell me I would need my driving licence to finalise the finance- apparently my passport is not good enough. So I have had to send off to DVLA for a new copy meaning we have to delay picking up our van until second week in June as we will be abroad when my licence is due back.

The dealer is not happy so much so they wanted an additional deposit (we refused) but what can I do? I find it very odd a passport is not accepted. They are not happy to wait the extra month



07/5/2011 at 11:40am
 Location: West Berkshire
 Outfit: Bailey Unicorn Seville
View Fat Bum's Profile View Profile   Reply to Fat Bum Reply   Quote Fat Bum Quote  
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CatieB
I am surprised that they wouldn't accept your passport except that they may want proof of address aswell, which of course a passport doesn't give. Did you ask them if your passport in addition to proof of address like a council tax bill would be acceptable as in most cases it is?
FB


07/5/2011 at 11:57am
 Location: cambs
 Outfit: Roller Team Zafiro 696
View CatieB's Profile View Profile   Reply to CatieB Reply   Quote CatieB Quote  
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Yes they were adamant that nothing else was acceptable. Its a well known finance company too..under a company I used to bank with. I cant help but wonder if the dealer just have their rules or understanding and were unwilling to enquire further.


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07/5/2011 at 3:05pm
 Location: Cambridgeshire
 Outfit: 2017 Swift Accent 580 & Ford Kuga AWD
View Nescafe84's Profile View Profile   Reply to Nescafe84 Reply   Quote Nescafe84 Quote  
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If you are talking about Black Horse finance thats who our caravan finance is with and Grantham Caravans were more than happy with just the Passport (as long as it's in date)!


07/5/2011 at 4:27pm
 Location: cambs
 Outfit: Roller Team Zafiro 696
View CatieB's Profile View Profile   Reply to CatieB Reply   Quote CatieB Quote  
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Yes and yes passport is in date...must just be dealer policy.  


11/5/2011 at 10:05pm
 Location: Stoke-on-Trent
 Outfit: Swift challenger sport SR
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We are exactly the same, we pick our used van up on Saturday.  Its all because where we have had ours from, the dispatch people spend an hour with you and we wanted to collect it on a Saturday so had to wait even longer.  It' s pain, we have said the same all this lovely weather we have missed.



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