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Topic: Big thumbs up for IGI insurance

LOUBLOU1

24/5/2011 at 10:11am
Location: SWADLINCOTE DERBYSHIRE
Outfit: OUTWELL VERMONT L - VAN - PATHFINDER

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Having had the wind take our awning over the caravan and damaging the door and roof.

We put a claim through via email including photos of all the damage on 9th May. We had authorisation to have the repairs done last week and have received a cheque for a new awning today. They did ask for a purchase receipt but I didnt have one as awning was 6 years old. Just supplied 2 quotations for a new awning and all sorted. There only query was the bedroom annex. I quoted for a new one as I believe they are not universal.

Hope this helps someone

Lou

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Lou

Janx

24/5/2011 at 12:11pm
Location: lincolnshire
Outfit: Bailey Pageant Burgundy +Kia Sorento

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Thats good to hear and well done you for telling everyone about it. Too many times we are quick to moan but don't think about praise.
I often send an email to a company to say thank you if I have had good service.

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jhsw

24/5/2011 at 1:45pm
Location: Lanarkshire
Outfit: Compass Lynx 340 2

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Hi, Thats Good to hear, sound like a good company to stay with

.

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If everything runs smoothly then I must have done something wrong
If in Doubt Check it Out.

John

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