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A 700 watt genny should not have caused your charger to smoke at all! And the charger shold be fitted with a fuse to prevent over charging.

How long have you owned the Caravan?

Did you buy new or second hand?

If you answer the top two questions i can advise you legally!!

Quote: Originally posted by kevtore999 on 25/5/2011

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A 700 watt genny should not have caused your charger to smoke at all! And the charger shold be fitted with a fuse to prevent over charging.

How long have you owned the Caravan?

Did you buy new or second hand?

If you answer the top two questions i can advise you legally!!

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Quote: Originally posted by bobsbabes on 25/5/2011

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Quote: Originally posted by kevtore999 on 25/5/2011

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A 700 watt genny should not have caused your charger to smoke at all! And the charger shold be fitted with a fuse to prevent over charging.

How long have you owned the Caravan?

Did you buy new or second hand?

If you answer the top two questions i can advise you legally!!

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we had it from new and we bought it last feb

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If its under three years old and under warranty! And nothing is mentioned about which type genny to use i'd say its down to your dealer to sort the problem out....

There may have a been a problem with the charger or the battery and as you have had the van for less than six months then you are entitled to have the problem remedied at the dealers cost under s48B of the Sale of Goods Act ( as amended by the Sale and Supply of Goods to Consumers Regulations 2002) However, that only applies if the dealer cannot show that you have caused the problem. Problem that we have here is that a generator has been used, rather than returning the van straight back to the dealer.

The dealer can ask some difficult questions and if you cannot provide the right answers then you may have to pay to have the problem rectified. I will give you some examples so that you can consider potential responses, if these kind of questions are asked.

Quote: Originally posted by bobsbabes on 25/5/2011

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When we went away to Southport we went non ehu and the electrics went really quickly (running lights, pumps and charging mobile phones pumps) our 110amp battery only lasted 3 days (have been away with a smaller battery that lasted for 5 days) battery was new last year and charges fine.
We ended up borrowing a genny and with in seconds there was smoke coming out of the charger unit thingy .
Phoned the dealer and they said we shouldn't have used a genny (says i can in the manual so how am i to know that you can't ?) we tested the genny and it was putting the same output as another genny on site (genny was a clarke 700w) and it then went on to charge another van with no issues at all
The van left the swift factory in april 2009 which is bang on when the faulty nordtronica chargery thingys were fitted to vans so we are hoping that this is the cause of the problem as to be honest we cant afford to have the electrics fixed if it isn't
can anyone think of any other reasons that this may have happened ?

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My van is a europa 2008 model and we have just had a similar problem although nothing to do with generators.

when we went away at easter set up and plugged in as usual and everything was ok for approx 3and a half days then fridge went off and battery powered things started dying, when I checked charge it read 7 volts when normally it is 13.8 but all mains things were working fine.

rang dealer whilst away and was told to put a charger on battery off mains until we went home which did work.

when we got home rang Frys caravans and sort of assumed charger was kapput but they rang swift who agreed to replace it for free,  The warranty had run out 2 weeks before so i was very pleased with this apparently this unit costs £500.00 plus fitting and they have rushed it for me so i can have van back for friday.

I did not know there was a problem with the chargers but after what you experienced it seems there is and maybe its a good thing that mine went when it did.

hi see

http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=31&TopicID=178402&SearchPagePosition=1&search=swift+&searchMode=phrase&searchIn=Topic&forum=31&searchSort=dateDESC&ReturnPage=Search

rang Frys caravans and sort of assumed charger was kapput but they rang swift who agreed to replace it for free

That's Frys for you...just sort it

Phil