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Subject Topic: Our van has to have a new front! Post Reply Post New Topic
03/6/2011 at 7:10pm
 Location: South Gloucestershire
 Outfit: Sterling Excel 550 - Honda CR-V Mk4
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Joined: 26/10/2003

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Our one year old van went in for its first service last month.  We highlighted a couple of minor issues, which we had advised the dealer of during the course of the year.

Two bigger problems related to the front panels.  Shortly after collection, a crack appeared in the gel-coat of the front gas-locker door.  By the end of the year, we also noticed dark flecks/speckles all over the front panels.  The speckles looked rather like the van had been near some paint-spraying - although this was not the case.

We are now rather dismayed to hear that the front panels are too thinly coated and it is the grey fibreglass showing through which causes the speckles.  It needs to be completely replaced under warranty - which Swift have approved.

We now have to wait whilst the panels are ordered (which can take many weeks apparently), so that it is likely to have the front end replaced later in the year - after our holidays.

Not good eh?



03/6/2011 at 8:36pm
 Location: Staffordshire
 Outfit: Freelander 2 2.2GS
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Not good at all but at least it sounds as if Swift are sorting it at no cost to you.

I'll bet you have now double checked all the other panels???



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03/6/2011 at 8:44pm
 Location: Nottinghamshire
 Outfit: Sprite Alpine 2 Caravan
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Not good, but at least they are replacing it, just make sure you are happy with the repair once it has been carried out, check it carefully as it should be as new, if it aint right, get them to sort it. I'm sure it will be fine though.

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David
Chillax, you're caravaning


01/7/2011 at 8:32am
 Location: None Entered
 Outfit: None Entered
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I  have a 2010 Sterling Europa with exactly the same faults.

Taking it back to the dealers tomorrow see what they say & if they will be so cooperative as your sounds they have been.

So pleased I come across this post as I thought it was a manufacturing fault.



01/7/2011 at 12:13pm
 Location: lincolnshire
 Outfit: Bailey Pageant Burgundy +Kia Sorento
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Sounds like they are only surface cracks so not letting any damp in but all the same needs attending to.
Not just Bailey then?

As with ours, it's under warranty but it's all hassle we can do without. It shouldn't be like this when shelling out thousands of pounds for something but sadly we have come to expect it.

Hope it all works out for you.


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**********
HAPPY DAYS
**********



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01/7/2011 at 4:25pm
 Location: 
 Outfit: 
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I know somebody who had a Swift Charisma that developed pitting all over the front panel. Odd it was, tiny little holes appeared all over it. Can't remember what they did about it now but they changed the van not long after.

Ali


01/7/2011 at 4:57pm
 Location: Redditch Worcestershire
 Outfit: Mooveo Motorhome F camper & Static
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We had a similar problem (along with many many other faults) on our swift charisma we bought new in 2007, Kept it for 2 years and got rid before anything else went wrong with it,

 



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Never take life seriously. Nobody gets out alive anyway.


01/7/2011 at 7:22pm
 Location: Manchester
 Outfit: Vango Inspire 600
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Oh dear.  It's good that it's being sorted but it's still a hassle & inconvenience.  On the up side, at least it doesn't affect your holiday.  Hope it all goes smoothly for you.

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Vanessa
x




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