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Subject Topic: Paperwork and Buying New Post Reply Post New Topic
04/6/2011 at 9:25am
 Location: Sussex
 Outfit: Swift 645 Elegance - Range Rover Sport
View Dave11's Profile View Profile   Reply to Dave11 Reply   Quote Dave11 Quote  
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When buying a new caravan and laying a deposit, is it normal to sign the finance paperwork on the day you collect the new van after inspecting it, or do they expect you to sign it on a date before collection?
Does anyone know what is the norm?

Thanks


04/6/2011 at 11:03am
 Location: West Lothian
 Outfit: 20 XC60 B5 18 Elegance 580
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I have never bought a 'van on credit, however for cars you always sign the finance stuff on the day of collection.  Would have thought it would be the same ... also you are going to want to check the 'van over first before getting into debt!

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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain


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04/6/2011 at 11:21am
 Location: Surrey
 Outfit: 2011 Sterling Europa 470
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Everything signed on the day of collection, although most dealers will do a credit check for you on the day you enquire if you are serious about buying. That way you know if you are eligible for the finance.


04/6/2011 at 11:39am
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View LegsDownKettleOn's Profile View Profile   Reply to LegsDownKettleOn Reply   Quote LegsDownKettleOn Quote  
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I'm pretty sure when we did it we signed all the papers when we did the deal but the first payment did not come out until a month after collection. In fact, I think all the finance paperwork was still in the file with the CRiS documents and manuals and he took it out ready to be sent to the finance company when we collected and gave us the file.

That was a few years ago though. Our current van was not done through a finance company as the interest rates were not competitive and we didn't want to go through a dealer again.


04/6/2011 at 12:46pm
 Location: Keswick
 Outfit: Bailey
View cwdc56768's Profile View Profile   Reply to cwdc56768 Reply   Quote cwdc56768 Quote  
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You really should only sign the finance paperwork on the day that you collect the van. Dealers can deal with these agreements differently but stick to your guns. Use the law to give you the best possible protection. Many a consumer problem arises because buyers ignore the law and just glaze over when they see their new van/car etc and forget to protect their legal rights.

Under the Consumer Credit Act you will have a 14 day cooling off period where you sign the finance agreement in the presence of the lenders agent i.e the Dealer in the Dealer's office. Many dealers, for example, are agents of Black Horse . Within that time you can change your mind and end the deal. Now, if you sign that credit agreement when you pay the deposit, you still have that cooling off period, but the reality is that your eager anticipation of getting a new van will lead you not to consider using that 14 day option. By waiting until you pick the van up before considering using that 14 days period, then, if there is something wrong with the van within a 14 day period after collecting it, you still have to carry on paying the finance deal . That finance agreement is quite a separate contract to your purchase contract. So, by waiting until you pick the van up you have an extra string to your bow if you need to complain about anything.

In another way to use to that law to protect you, pay the deposit with your credit card and then if it all goes badly wrong and you get no joy with dealer or manufacturer (under their warranty) you can recover your money via the credit card company. Again, just giving you extra protection....all of which you will probably never need, but use the law to protect yourself anyway.

Phil

 

 



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


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04/6/2011 at 6:05pm
 Location: 
 Outfit: 
View LegsDownKettleOn's Profile View Profile   Reply to LegsDownKettleOn Reply   Quote LegsDownKettleOn Quote  
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When we bought ours, we picked it up 7 days later anyway and the paperwork hadn't been sent to the finance company. I saw it essentially as another bit of security that we were not going to walk away and instruct the credit card company to reclaim the deposit.

Incidentally, I did once contact a credit card company online after purchasing some garden furniture online which turned up late and the seller did not respond to my emails to ask what the situation was regarding a refund.

I was surprised that within an hour I had a message from the credit card company saying they had claimed the money back already. Embarassingly the garden furniture turned up the following day, and the company still refused to answer my emails for almost a year, even though the later emails were trying to arrange to repay them.

I doubt that a deposit on a credit card is worth very much if you are collecting 7 days later.


04/6/2011 at 6:45pm
 Location: Keswick
 Outfit: Bailey
View cwdc56768's Profile View Profile   Reply to cwdc56768 Reply   Quote cwdc56768 Quote  
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 I doubt that a deposit on a credit card is worth very much if you are collecting 7 days later

It is if the van is faulty..........



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    



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