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two of our dogs have never liked the step into/out of our folding camper but were able to jump the gap anyway.  Is it just the getting in and out or does the dog not like it at all?

If it is the first try giving a treat everytime he jumps in and out.

If it is the second, do you take his bed from home with you as that usually helps.

He is a little old though to change his mind if he is not keen!

One of my labs was a right jesse when it came to getting in and out of the caravan, he refused to go in until we moved the step out of the way so he could jump in little tinker!  Now he's fine, it always takes a few goes with anything new with him, he wouldn't go in our truck at first (had to be lifted) now he wants to sit in it all the time.

I'd persevere with trying to get her to go in on her own, lots of encouragement and stubborness (on your part).  Surprised she won't go up the ramp, might be worth getting her used to it at home in normal surroundings and then introducing it again when you caravan and it might not be such a shock.

Hope it all works out :)