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Hi,

We pick up our first van a week on Tuesday which is a 2007 Bailey Ranger. The van will come with a 6 month warranty but we are thinking of extending this for piece of mind especially in case of water ingress. Unfortunatly the previous owner didn't keep the service book up to date so we can't be sure that bailey would honour the 6 year ingress warranty, etc. Our dealer has offered us a 2 yr extended waranty for £349 but this is an up front payment in full. From hunting around the net we have found this warranty by discover:

http://www.caravaninsurance.co.uk/caravan-warranty

It seems a fair price at £14.99 a month and would also cover us for water ingress for the next 3 years, i.e until the van was 7 years old. We like the idea of it as we can pay monthly and cancel at any time with no commitment. As with all insurance we see they have their "exclusions" but wondered if anyone else has used this or could suggest a similar package from another supplier. We don't want the option of paying 2 years up front in case we decide to sell the van as these are normally not transferable and often come with no refund!

Many thanks

Darren

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& Rail fare up to £100.

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Thanks for the comments so far.

In relation to the above I did phone Bailey who were less than helpful! They said it will need a fully stamped book to claim on the warranty so I asked if I could give them the chassis number to check on their dealer system to see if it has been done. My thought was as it was one owner before if we could find out where it had been done we could have contacted the dealer, etc....their reply " sorry we don't keep records"!! So we are a bit stuck at the moment although the dealer we are buying from is trying to contact the previous owner to see if they can help by at least telling us if was done and where. We are getting the van with a full service but as the dealer isn't an "approved" bailey site it won't help especially if we can't prove the history.

On the other point their policy states the following:

I phoned them about this on Friday and was told providing I can show a service history from the point we purchase it they were would be happy with this. We intend to get it serviced every year anyway so aren't too concerned about this aspect but I would want this in wiriting if we took a policy out.

Our preferred option would be to get the next 2 years covered by Bailey but at the moment it isn't looking great for that unless the dealer has any luck with the previous owner. If they can't trace the history then we are considering this once the dealers 6 months warranty expires as the OH thinks £14.99 isn't too bad...........but then again it would be great to hear if anyone else has used this company and ever claimed, which with insurance companies is always the real test!!

Hi, we are buying the van from a local 2nd hand dealer (The Caravan Company) and they aren't part of discover. Unfortunatly they only give a 6 month warranty with all their vans and also don't offer the extended warranties from Discover. We don't like their policy as you have to pay up front for the extra 2 years and the policy from discover works out nearly the same over 2 years but has the benefit of been able to cancel with 30 days notice.

Out of interest how did you get the service print outs? Bailey our telling us they don't have a national system so unless we can find the dealer that did them it doesn't look like we can get hold of them! I agree that it should be like cars and can't understand why Bailey don't have a national online system for their approved dealers!

Quote: Originally posted by dazzer252 on 21/8/2011

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Hi, we are buying the van from a local 2nd hand dealer (The Caravan Company) and they aren't part of discover. Unfortunatly they only give a 6 month warranty with all their vans and also don't offer the extended warranties from Discover. We don't like their policy as you have to pay up front for the extra 2 years and the policy from discover works out nearly the same over 2 years but has the benefit of been able to cancel with 30 days notice.

Out of interest how did you get the service print outs? Bailey our telling us they don't have a national system so unless we can find the dealer that did them it doesn't look like we can get hold of them! I agree that it should be like cars and can't understand why Bailey don't have a national online system for their approved dealers!

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Quote: Originally posted by dazzer252 on 21/8/2011

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attributable to or caused by lack of routine or regular maintenance.

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Quote: Originally posted by dazzer252 on 21/8/2011

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I phoned them about this on Friday and was told providing I can show a service history from the point we purchase it they were would be happy with this.

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Thanks and completely agree about putting things in writing and would certainly insist on a letter to this effect saying that having no history prior to purchase won't invalidate sections!

BTW the dealer has just phoned after speaking to the previous owner and they have confirmed that they didn't get it serviced in line with baileys requirements! I really don't know why people buy a new van and then don't service it! The dealer is giving it a full service prior to our collection and will be giving us this in writing / stamped up along with their 6 month warranty.

As the van is only 4 years old, and therefore a fair investment for us, we would like the reassurance of having a warranty for at least the first 3 years!

If anyone knows of any other companies please let us know

Many Thanks

P.S. The van started leaking again just after the warranty expired so resealed it myself with silicone and sold it. Never again!