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Hi. After much deliberation we have finally ordered a new car and are ready to order a new Elddis caravan.

The sales are on at the moment and we were hoping to get a good deal on a brand new van. We've had some discussions with our local dealer but I've noticed that the same caravan is on at £1400 less in Coventry (we live in Durham)

Obviously that is a big saving so its tempting to drive down and pick one up there! Am I correct in thinking that if we had any problems with it we can take it to any Elddis approved dealer for repair under warranty?

Is it a bad idea to buy a new caravan from a dealer 3 hours away?

Any opinions welcome!

I had been hoping I could take it to a repair centre locally for any work?

The local dealer is not budging a penny and they won't even throw in a couple of extras free  

Quote: Originally posted by PanDurham on 09/9/2011

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I had been hoping I could take it to a repair centre locally for any work?

The local dealer is not budging a penny and they won't even throw in a couple of extras free  

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Quote: Originally posted by PanDurham on 09/9/2011

I had been hoping I could take it to a repair centre locally for any work?

The local dealer is not budging a penny and they won't even throw in a couple of extras free  

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Everyone is correct. If the Coventry people claim that any Elddis dealer will do the servcing and warranty matters then make sure that your local dealer agrees to that in writing. After all, theory is one thing, practice is another. Your local dealer will look after his customers first and not those of someone else.

Then there are your Sale of Goods Act rights. They are against the seller and not your local dealer. That £1400 saving could be eaten up in travel.

Then there is the socio/economic argument....Spend your money where you earn it. It stimulates the local economy. If everyone in your area went miles away for a van would you have a local dealer?

Phil

Could you get servicing and warranty work carried out by a mobile engineer?

That said if the local guy has an empty workshop he will probably be only too pleased for the work. I bought mine in a private sale and when I needed a service the dealer I used in Canterbury (Canterbury Caravans, an Adria Agent) could not do enough for me.

I would have a look at the list of Eldiss dealers. There may be one nearer to you than Coventry who will price match [or beat]. To save £1400 I would definitely buy from Coventry and plan a couple of nights nearby to make sure all is well. Dealers often offer local sites at their expense for 'Snagging'.

Please report back after you buy.

Quote: Originally posted by bowler70 on 09/9/2011

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I would have a look at the list of Eldiss dealers. There may be one nearer to you than Coventry who will price match [or beat]. To save £1400 I would definitely buy from Coventry and plan a couple of nights nearby to make sure all is well. Dealers often offer local sites at their expense for 'Snagging'.

Please report back after you buy.

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Quote: Originally posted by sparkleblondie on 09/9/2011we bought an Elddis from a dealer 2 hours away and have a local approved dealership who is happy to carry out warranty work and servicing. The dealer we bought from just needs to be made aware etc and is happy to approve work.