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Topic: new elddis caravan
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31/1/2012 at 10:14pm
Location: Middlesbrough Outfit: 2011 Eldiss supersirocco Rangey sport
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peerie64
We bought a brand new Elddis crusader super sirocco 2011 from Catterick caravans last July, had no end of similar problems with the van, IE, microwave panel was loose, they told my wife to remove it from the van & take it up to Catterick as i work offshore, the fridge display panel was installed wonky, radiator under the bed was hanging on the pipes, no brackets, screw caps were missing from furniture,my wife noticed the spotlight above the shower was missing, (after they had cleaned the inside & checked it supposedly) they had washed the van but the windows were filthy, there was & still is a soap detergent residue that has marked the decals near the door. and to top it all off, the guy who showed us around the van on the day we collected it, said there is only 1 key so i have ordered you another today, should take 5 days, here we are now 6 months later & still no spare key has arrived. all the above has been sorted apart from the spare key, we got sent a key & a barrel in the post, which doesn't fit, so still waiting for a spare key. Catterick caravans are OK selling the caravan but try to palm you off to any department but who needs to sort it!!!!
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