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demand a new van ,if buying a brand new car ,and water comes in from a seal ,a new seal would be the end of it ,with a caravan it is a more seriouse thing as ,the chances of water getting bewteen the panels is a posability causing more damage ,

For this reason i would have demanded money back ,or a new van ,that had no leaks ,

get a damp meter to check that it is not damp around the panel,s  where it leak,t in from ,is the van under cover when ,parkt up at home,

the seals on a caravan window,are desigend ,so that even with the window slightly open ,water would not enter the van ,so dont be past off that it is the tention of the window , hope you get this resolved ,soon

Quote: Originally posted by gasmansteve on 19/10/2011

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Thanks JDI and Michael for quick reply. Have actually done all three of what you suggest and just been told to have the dealers repair it under warranty and "not to worry" as its covered for damp for 6 yrs ??? The fact my dealer has just gone bust sort of complicates matters too!
Cheers
Steve

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Quote: Originally posted by philcaz on 19/10/2011

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demand a new van

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Swift say they can`t deal with us directly and refer us to any Swift dealer who will do the warranty work

its there faulty workmanship that has given you the problem in the first place.i would contact a solicitor myself.or trading standards.

Have you contacted consumer direct for their advice? and did you pay for any of it by credit card?

The other thing that helped us when we successfully rejected a caravan was the caravan clubs legal advice that you can assess if you are a member.

my brother had similar with his 2010 bailey.had new seals now front panels gone soft and need replacing hes not happy.

Philcaz  how can you be younger than your teeth, lol.