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Subject Topic: Discover going bust!! Post Reply Post New Topic
08/11/2011 at 11:21am
 Location: Leeds
 Outfit: Sterling Eccles Quartz 2010
View mollywoody's Profile View Profile   Reply to mollywoody Reply   Quote mollywoody Quote  
Joined: 09/6/2011

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Hi all.  I bought a new Sterling Eccles Quartz van in May and paid cash in full to Discover at Leeds.  I rang yesterday to book in for warrenty work and found out they had gone into Administration.  I have a 6 year warrenty with the caravan where do i stand now?  Is the warrenty with Sterling or Discover?  can i book into any sterling dealership for service warrenty issues?


08/11/2011 at 12:07pm
 Location: Lancashire
 Outfit: Caravan now Sold
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yes we have known about it for some time. they are only a dealer so ring swift/sterling to see where you stand on warranties and where to go for service.ask also if a mobile service engineer can do it and maintain the warranty

 

http://www.swiftgroup.co.uk/contact-us



Post last edited on 08/11/2011 12:30:41

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the only silly question is the one you do not ask.


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08/11/2011 at 2:05pm
 Location: Leeds
 Outfit: Sterling Eccles Quartz 2010
View mollywoody's Profile View Profile   Reply to mollywoody Reply   Quote mollywoody Quote  
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Quote: Originally posted by michael on 08/11/2011

yes we have known about it for some time. they are only a dealer so ring swift/sterling to see where you stand on warranties and where to go for service.ask also if a mobile service engineer can do it and maintain the warranty

 

http://www.swiftgroup.co.uk/contact-us



Post last edited on 08/11/2011 12:30:41
  Thanks Michael i have contacted Swift whos website directed me to Dickensons in Bradford.  I spoke to a very helpful man there who said they can sort my warranty issues out and do our services etc.   I had no idea that Discover were in trouble, they opened in Leeds just up from where i live they were only there for about 3 months but were brilliant, but i suppose when someone is handing over £15000 you will be?!!!


08/11/2011 at 3:04pm
 Location:  Surrey
 Outfit: Peugeot Boxer Utah + Lunar Ariva
View beanpark's Profile View Profile   Reply to beanpark Reply   Quote beanpark Quote  
Joined: 23/1/2011

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You can come onto this site very concerned at where you stand & what on earth do I do.Especially when you either have spent  alot, or all you can afford.

Yet the legal eyes of Michael helps you go to where it is sorted out.

It is good to know there is someone who can help to tell you what to do or tell you where to go forward to help yourself. So taking the pressure off.

Thanks for being there Michael, just to know who to ask.



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Chrissie

Be Strong-Think positive.


08/11/2011 at 3:51pm
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
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your welcome. just a little cog in a big wheel as there are lots of very helpful people on here not forgetting admin who looks after us all daily.just my opinion but i do not think there is a better camping and caravaning site on the net to beat ukcs.

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the only silly question is the one you do not ask.


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08/11/2011 at 4:06pm
 Location:  Surrey
 Outfit: Peugeot Boxer Utah + Lunar Ariva
View beanpark's Profile View Profile   Reply to beanpark Reply   Quote beanpark Quote  
Joined: 23/1/2011

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Quote: Originally posted by michael on 08/11/2011
your welcome. just a little cog in a big wheel as there are lots of very helpful people on here not forgetting admin who looks after us all daily.just my opinion but i do not think there is a better camping and caravaning site on the net to beat ukcs.

That's for sure had I known abiut this site before summer of last year I would not have wasted the apprx. £1500 of savings. But before I knew it was wasted I had plenty of help from admin & members to what I should do. Then went it all went south (further than the South we are) I then have got help for the Pennine Fiesta as this was a first fc for us. Not tt as we had them before. Did not realise till we got it just how much difference between the two there are. It was the reading of the sites members experiences that got us on the sid of the fc  as well as our own experiences. So many have valuable information to those not knowing at times what to do or totally stuck. Even when mistakes are made and nothing can be done, realising others have made the same mistakes and willing to pass that inofmation on helps us out.

Many thanks to you and admin & all that have helped us out personally.



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Chrissie

Be Strong-Think positive.


12/11/2011 at 8:33am
 Location: Callington Cornwall
 Outfit: Willerby Salsa
View Mrs Mop's Profile View Profile   Reply to Mrs Mop Reply   Quote Mrs Mop Quote  
Joined: 24/7/2006

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Yes, thank you Michael, you have been around in " Blue"!  LOL for years, and have helped so many people!  I am more of a dipper! if you know what I mean, I dip into the site then don't for a while then back again!  I think you need a UK Campsite award! 




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