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Subject Topic: Discover going bust!! (Topic Closed Topic Closed) Post Reply Post New Topic
Personmollywoody
08/11/2011 at 11:31am
 Location: Leeds
 Outfit: Sterling Eccles Quartz 2010 View mollywoody's Profile View Profile  
Joined: 09/6/2011

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Hi all.  I am hoping someone can help me.  I bought a 2010 Sterling Eccles Quartz in May and paid cash in full form Discover Leisure Leeds.  I rang yesterday to book in for a few warrenty issues we have, as we were to to use for the summer then book in at end of summer when we had finished using.  I found out when calling that they had gone into Admisitration my problem is i have a 6 year warrenty with the van.  Is the warrenty with Discover or Sterling? can i book into any Sterling dealer to carry out this work?


PersonRob and Tina
08/11/2011 at 11:42am
 Location: Royal Forest of Dean
 Outfit:  Swift Major 4SB View Rob and Tina's Profile View Profile  
Joined: 17/10/2007

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There is lots of information about this on the caravan forum, it might be worth having a quick read there and then contacting the manufacturer to see which dealers you could use for warranty work.

Rob


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PersonMick S.
08/11/2011 at 1:53pm
 Location: 
 Outfit:  View Mick S.'s Profile View Profile  
Joined: 18/8/2004

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My van has still a bit of warranty left, but the warranty is with a n other, not Discover. Not that ill be troubling them now.
Im quite glad the company is no more. Saves me getting all the bloody emails they bombard you with - in duplicate in my case!


Personmollywoody
08/11/2011 at 2:10pm
 Location: Leeds
 Outfit: Sterling Eccles Quartz 2010 View mollywoody's Profile View Profile  
Joined: 09/6/2011

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I found them to be really helpfull but i suppose they will be when you are handing over £15000 in cash?!! i have been on the swift group website who directed me to Dickenson caravans in Bradford, the helpful guy i spoke to there said they will undertake the warrenty clainms on my van and will do the serviceing no problems.  Result.  Thanks for you help and comments


PersonWebmaster
08/11/2011 at 3:36pm
 Location: Buckinghamshire
 Outfit: VW Campers and Tents View Webmaster's Profile View Profile  
Joined: 09/6/1999

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http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=8&TopicID=262435

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