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Subject Topic: Sunncamp Encore 390 Awning Post Reply Post New Topic
Personunibrow
25/5/2012 at 9:36am
 Location: Yeovil Somerset
 Outfit: Ace Jubilee Statesman 2006 View unibrow's Profile View Profile   Reply to unibrow Reply   Quote unibrow Quote  
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Used my new awning for the first time a couple weeks ago and although happy with everything, it leaked in the stitching in at least two areas within the roof. Has anyone else experienced this? When I contacted the Ebay shop which I will not mention (YET) they just said it's normal "you need some seam sealer" ! This may be true but when you buy a new awning does everyone else expect it not to leak? Or am I being too fussy ?!!!!



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Leeboy


Personclever
25/5/2012 at 10:14am
 Location: Derbyshire
 Outfit: Adria Altea 542DT View clever's Profile View Profile   Reply to clever Reply   Quote clever Quote  
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Strange as it sounds, it's quite common for a new awning to leak. Although it does depend on what material it is made from. You should find that the seams will now start to tighten up and the problem may well go away on it's own.

Some seam sealer should help sort it.

Otherwise you could always quote sale of goods act and ask for your money back.


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PersonPoppys Dad
25/5/2012 at 8:51pm
 Location: Wiltshire
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Hi we had the problem with all of our awnings including our encore, we just used some waterproofing spray and it solved the problem. As others have said I think that it is fairly common until the stitching expands. It certainly didn't put us off our encore in any way


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Ian


Persongarbold
25/5/2012 at 9:41pm
 Location: Forest of Dean
 Outfit: Pageant S6 Autucruise Rythpm View garbold's Profile View Profile   Reply to garbold Reply   Quote garbold Quote  
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Yes this is normal, had exactly the same issue with our new acrylic 390.Had to wait though for a rain storm to strike before the material became waterproof!


Personunibrow
27/5/2012 at 11:19am
 Location: Yeovil Somerset
 Outfit: Ace Jubilee Statesman 2006 View unibrow's Profile View Profile   Reply to unibrow Reply   Quote unibrow Quote  
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Thanks everyone. The shop have now sent me some Fabsil seam sealer so will give it a try



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Leeboy



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