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 Topic: Quest Rolli Awning collapse disaster.
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15/6/2012 at 5:41pm
Location: Staffordshire
Outfit: 2008 Avondale Osprey S
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Joined: 02/6/2008 Platinum Member 
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Quote: Originally posted by Watto004 on 14/6/2012
Sorry to hear about your mis-fortune. I've literally just posted about this awning. Ours withstood everything thrown at it, in last week's downpour & gales. The only problem we had was with the roof poles. Shorter ones are required for Bailey's with Alu-tech body sides, due to the awning rail. Hopefully, your mishap is just a one-off. Mark
Yeah I hope it was a one off but not so sure, I only know of 3 people having them and all of us have had problems, I think they rushed the design, the roof poles on ours were a nightmare to tension too, my husband its a strong guy and he really struggled to click it into place and in even a slight breeze it was difficult holding the crossbar up above my head while he fitted the legs and the pins bent slightly on the first attempt, it would only be a matter of time before they snapped off, there's no way we could have put the canopy up in anything other than a mild breeze.
We're currently in the Lakes and last night used our new 'normal' awning in torrential rain and gale force winds and it was great, not a single peg out, no puddles, no leaks and most importantly no bent poles or collapse, we're so glad we tried the Rolli out on a weekend and didn't wait and use it here.
I hope you have more luck with yours now you've got the correct poles, they're cracking looking awnings.
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01/2/2015 at 8:20am
Location: feltham
Outfit: Eldis Super Sirocco
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We have had a couple of problems with our Quest Rolli on 2 different caravans.
We originally purchased our Quest Rolli to go on a Pegasus, so firstly we had trouble tensioning the poles, until we went to a Show and spoke to Quest directly who told us about the special poles for a pegasus, we then purchased new poles, which did make tensioning easier. Last year we decided to sell our Pegasus, and when we took the Quest Rolli off, there were several dents along the side of the Caravan. We wanted to trade in the caravan so had to tell the dealer about the unexpected dents, this cost us £500 of our trade in value.
We have used the quest Rolli on our new caravan, Eldis Super scirrocco, and put measures in place to stop denting, guess what small dents have appeared agiain. We contacted quest who told us it was to do with tensioning the poles! We are thinking of getting rid of the awning. But would love to hear how you got on with trading standards.
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JML
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