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Subject Topic: United British caravan: shop grumps
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17/7/2013 at 9:30am
 Location: Newcastle Upon Tyne
 Outfit: None Entered
View U-B-C's Profile View Profile   Reply to U-B-C Reply   Quote U-B-C Quote  
Joined: 02/7/2012

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Forum Posts:   3

Site Reviews Total: 0
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We were very happy to help the Springer Rescue people :)

-------------
Alex Levington

United British Caravans Ltd.
Sandy Lane
Wideopen
Newcastle Upon Tyne
NE3 5HE
0191 2363156


17/7/2013 at 4:53pm
 Location: county durham
 Outfit: Bailey Sancerre Vectra 3.0 elite
View krissieann's Profile View Profile   Reply to krissieann Reply   Quote krissieann Quote  
Joined: 17/4/2009

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Standard Member

Forum Posts:   15

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
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Site Nights 2021: 3
Site Nights 2020: 0
Site Nights 2019: 0
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we bought our caravan from UBC in 2009, have had a few issues with the caravan and more to the point Baileys but everyone Mike, Paul and even the lad who washes the vans have always been very courteous, helpful and friendly, polite we are exceptionally pleased with then as Dealers after our own and family dealings with other dealers not a million miles away.


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17/7/2013 at 8:24pm
 Location: North Lincolnshire
 Outfit: Elddis Super Cyclone
View rush768's Profile View Profile   Reply to rush768 Reply   Quote rush768 Quote  
Joined: 15/1/2009

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Forum Posts:   67

Site Reviews Total: 3
Site Reviews 2024: 0  
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Come on 4sters, we haven't heard back from you yet! You complained about UBC in Wideopen, a complaint seen by over 2000 readers of this thread. You have received an apology from UBC and an assurance that your complaint will be looked into. Have you accepted the apology? Sent an email to Mr Levington? Apart from one other unsubstantiated complaint on this thread everyone else who has had dealings with UBC seems to have been quite happy with the service. Perhaps if you’d done what others have suggested and contacted them first before going public the matter would have been resolved to your satisfaction.

David

PS I don’t work for UBC


17/7/2013 at 8:38pm
 Location: Blyth Northumberland
 Outfit: Bailey Pageant Monarch two berth
View frederico's Profile View Profile   Reply to frederico Reply   Quote frederico Quote  
Joined: 30/8/2010

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Forum Posts:   767

Site Reviews Total: 54
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 5  
Site Reviews 2020: 2  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
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Site Nights 2021: 32
Site Nights 2020: 15
Site Nights 2019: 0
Site Nights 2018: 0

My previous reply to this thread.
'I have used this shop a lot and found the staff ok.'

Addition. I have never worked for UBC either.

Fred.


17/7/2013 at 8:54pm
 Location: Shropshire
 Outfit: Sterling Eccles SR 636 Nissan Navara
View bobsbabes's Profile View Profile   Reply to bobsbabes Reply   Quote bobsbabes Quote  
Joined: 22/5/2008

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Forum Posts:   2584
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Site Reviews Total: 15
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
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Quote: Originally posted by rush768 on 17/7/2013
Come on 4sters, we haven't heard back from you yet! You complained about UBC in Wideopen, a complaint seen by over 2000 readers of this thread. You have received an apology from UBC and an assurance that your complaint will be looked into. Have you accepted the apology? Sent an email to Mr Levington? Apart from one other unsubstantiated complaint on this thread everyone else who has had dealings with UBC seems to have been quite happy with the service. Perhaps if you’d done what others have suggested and contacted them first before going public the matter would have been resolved to your satisfaction.

David

PS I don’t work for UBC



dont think that you will it was 12 months ago when this thread was started and it was his one and only post xx



-------------
hello


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18/7/2013 at 11:32am
 Location: North Lincolnshire
 Outfit: Elddis Super Cyclone
View rush768's Profile View Profile   Reply to rush768 Reply   Quote rush768 Quote  
Joined: 15/1/2009

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Forum Posts:   67

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
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Site Nights 2020: 0
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oops! Missed a year somewhere! Thanks for pointing that out bobsbabes.
David


20/7/2013 at 12:12am
 Location: None Entered
 Outfit: None Entered
View Boston600's Profile View Profile   Reply to Boston600 Reply   Quote Boston600 Quote  
Joined: 31/8/2011

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Forum Posts:   559

Site Reviews Total: 2
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
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this is a good shop in general but there is a guy who works there and just isn't interested. I wouldn't say he does anything wrong but he is miserable and not really bothered. He sold me a wheel clamp which didn't fit my vehicle even though I asked for his advice and gave him the tyre size etc. They did refund me without any issue and otherwise always found them to be most helpful. The shop that they have is well priced for camping gear and they stock more items than most.


20/7/2013 at 11:25pm
 Location: Newcastle upon Tyne
 Outfit: Wynnster Eagle 6 & super old static
View Marilyn51's Profile View Profile   Reply to Marilyn51 Reply   Quote Marilyn51 Quote  
Joined: 27/9/2007

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Forum Posts:   669
Tent Reviews:   1

Site Reviews Total: 4
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
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Site Nights 2020: 0
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As I said on this post last year I think this is a super place to shop for all camping and caravan needs - I'm now into my eighth year for both - but I can understand that the staff may get grumpy now and again as I often get very annoyed and have been known to walk out owing to the parents that allow their children to use the place like a play ground, just letting them run riot, shout constantly and play with anything that isn't tied down. The staff do a wonderful job just to serve you in those conditions.
By the way, I have nothing to do with the shop other than buying all my needs there and getting all the advice I could ever need.

-------------
Marilyn


27/7/2013 at 11:21pm
 Location: JARROW
 Outfit: Elddis Explorer 175 2019.
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Joined: 03/7/2009

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Forum Posts:   3

Site Reviews Total: 17
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

If you are really unhappy contact the manager Alex Levington.



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