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Subject Topic: Caravan dented in storage Post Reply Post New Topic
06/7/2012 at 1:12pm
 Location: hartlepool
 Outfit: Lunar Quasar FB discovery 3
View linda sutton's Profile View Profile   Reply to linda sutton Reply   Quote linda sutton Quote  
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OH and myself absolutley fuming when we collected our 2007 caravan from storage this week. The grass around it had clearly been strimmed and the caravan is now peppered with about 10 dents owner not accepting any liability "couldn't have happened when strimmimg and how does he know they weren't already there?!" As OH rightly pointed out we look after our caravan and have always got any slight imperfection sorted (by a highyly recommended company scuffs and stuff!) To get this lot put right to the standard it was will cost a small fortune which we can't afford. So meanwhile my caravan now looks like we don't look after it and will not be as appealing if we wanted to sell it.

Going to have a look around a few more when we take it back and get his son to come and have a look at the damage although he was even less interested than the owner thinks we are just trying it on!!



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sutty


06/7/2012 at 3:14pm
 Location: Lancashire
 Outfit: Caravan now Sold
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contact your insurance and let them sort it for you.take a photo of grass as is.

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the only silly question is the one you do not ask.


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06/7/2012 at 3:43pm
 Location: Bolton Lancs
 Outfit: Tent & Toyota Granvia
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Quote: Originally posted by michael on 06/7/2012
contact your insurance and let them sort it for you.take a photo of grass as is.
Also have you got any photos of it before the dents? If so, find them for future reference and take some more now with the dents showing - the more evidence you have the better.

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Tigermouse


I have a very temperamental personality - 50% temper and 50% mental


06/7/2012 at 4:15pm
 Location: Cornwall
 Outfit:  Hobby 650 Ec low profile motorhome
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Greetings,

 

|The best evidence is the state of other caravans in the immediate vicinity of where yours is stored (if poss).

They can't ALL be owned by uncaring owners.

If there is damage like yours, get snapping and put it in no uncertain terms to the owner of the storage.

If he doesn't budge put it to the Insurance with ALL the evidence.



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How come when some people visit the fountain of knowledge, they only gargle!!!


06/7/2012 at 4:41pm
 Location: Derbyshire
 Outfit: Adria Altea 542DT
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I feel really sorry for you, and I'm not surprised you are fuming.   I always worry when ours is in storage, yet that is the place it should be safe !!!

I often take a couple of photos of our van when we put it back in storage just to show that their are no dents in it. Not sure how much proof it would be though. They pack them in so close that I worry the 'neighbour' could easily damage ours when manoeuvring.

Hope you manage to get it sorted soon and return your van to its 'un-dented' state.


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06/7/2012 at 5:02pm
 Location: Stoke on trent
 Outfit: ABI Jubilee Diplomat and 2 tents
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I know this is a long shot but could it have been the hail that dented your van? there are a few posts on here, people saying that they have had their vans damaged in the storms, just a thought!


06/7/2012 at 6:07pm
 Location: Southwest
 Outfit: Mondeo 2.2 Titanium X
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Surely yours won't be the only one damaged if it was done when they were sorting out the storage area.

One of our friends vans spent quite a few seasons in site storage until they scratched the it very badly and then pinted out that it was down to them. Only thy tow in & only they tow out but any damage was down to the owners. Needless to say they pulled it out of there straight away but the amage was already done. 

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