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Good point Jeff, I am not moving the van while the weekend and I will have a look at the T&Cs re sub letting although I would hate to think I had sub let to someone who might rip the bottom off their van.

Think I will have to put it down to experiance although I will not be frequenting the caravan shop in the near future and will warn anyone that will listen about the access problems.

It depends on your storage agreement with them surely. If you agreed to pay for set periods and they provided the faility I doubt if you have a case to claim any money back. If you consdier staying there, you could do worse than buy a couple of tonnes of Type one and stone over your storage pitch yourself. It's not that expensive to buy & should sort out your problem.

Out of interest, how much do they charge for outside storage? There's a place near here who were asking for £28 per month outside & £38 per month under cover. This was about 18 months ago when I put my name down to store there & I'm still waiting so they must be in demand even at that price.

BB

Some storage sites do make a condition of the contract that you pay for the full period of your storage. It is not their decision to move the van elsewhere. As for the "fit for purpose law" that law applies to goods you may purchase from a business so that argument will not work. Argue the wrong case and you get an answer to that wrong case....which will be wrong!! From what you say they claim that there is a way to get in and out without grounding the van, so, even if you had a case, they seem to be saying that the grounding is entirely your fault.

However, you say "I spoke to the owners of the site who said other people had the same problem with longer vans and to try and drive as close to the right hand curb as possible with the car when entering and exiting as this may eradicate the problem"

Now, just have a look at what your contract actually says and see if this argument rests with those terms and conditions.

They contracted with you to provide a service of making available a site for your caravan to be stored and for you to be able to come and go with your van as and when you required. It must have been implicit in your contract that a van of your description could leave without being damaged. However, they knew that your van could not come and go as similar vans to yours had been unable to leave without damage. Thus they should have advised you of the physical deficiency in the site so as to place the risk of damage etc with you rather than them. They failed to provide you with a relevant fact and that was a fact which evidenced that they could not deliver what they promised i.e free access to and from the site. Your contract is frustrated and in such cases the law requires that the parties are put into the position they were in as if there was no contract i.e you get your money back

An alternative argument - In the supply of the service your contract has implied into it that the site owner will use reasonable skill and care (Supply of Goods and Services Act 1982). Designing a site in a way that vans such as yours have to crash into the ground when they leave is not, (I would argue)  using reasonable skill and care. Breach of contract for which damages can be claimed

See if the contract prevents them from challenging that argument. They cannot write into a contract any clause that seeks to avoid their obligations under the 1982 Act

Phil

when you sign an agreement with a storage site it becomes a contract in law by which both parties are bound, so you need to examine that contract to see what condiitons apply. Mine has covered this eventuality and no refunds will be paid.

Moved the van at the weekend to the new facility and again mysellf and son had to lift the rear end to avoid grounding coming through the gate. I also tried what was suggested and turned hard right out of the gate for the more even ground which resulted in nearly taking the side of the van off on the gate post.

I have not decided which way to go on the refund situation and have not as yet told the site that we have moved.

My devilish side is considering storing a wheelie bin on the pitch or a nice potted plant for the remainder of the 10 month period I have paid for but I need to double check the T&Cs.

With regard to cost Basilbrush it worked out at a £1.00 per day but with limited access times and a very antiquated key system to the gate (thats just me being bitter)

The new place is more expensive but has remote access and longer opening times plus its flat and mainly tarmac.

Thanks for your comments.

Leave a pot plant and you have to pay for the pitch and thus defeat your own argument for a refund.

Phil

Quote: Originally posted by chaddite on 21/9/2012

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when you sign an agreement with a storage site it becomes a contract in law by which both parties are bound, so you need to examine that contract to see what condiitons apply. Mine has covered this eventuality and no refunds will be paid.

 

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we bought our 2nd 'van earlier this year and as she's quite a bit bigger than our old one which we kept at home on the drive

 we have had to put her in storage, if we decide to move our 'van  to another storage site within our contracted period we don't get a refund either, and the storage site we're on is a cossa gold site,

am only guessing but it seems to me the ' no refund' issue is an industry wide rule,

Quote: Originally posted by cwdc56768 on 24/9/2012

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Leave a pot plant and you have to pay for the pitch and thus defeat your own argument for a refund.

Phil

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Only joking about the pot plant Phil, I wrote to them yesterday requesting a partial refund on the basis of the infromation you provided and their T&Cs

Will let you know if I get a response.

Paul