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Subject Topic: We were made to feel very unwelcome
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26/9/2012 at 7:17pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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With the end of the season fast approaching for us, our thoughts are turning to planning next years trips out with our Caravan, and being as were out and about in North Yorkshire, we decided to do a bit of a reccy and visit a few sites to pick up a few brochures and book a few nights for next spring when we plan to be out and about again. 

After pulling into the entrance of one of the large commercial sites near  Scarborough this afternoon, we spotted the site office was open and we were just about to pull into the visitors car parking spaces whe we were shouted at by the sites equivelent of a human gaurd dog! 'What do you want? 'You carnt park there' he barked at us before we had even had chance to come to a halt. When we explained what we had come for, he then bombarded us with twenty questions regarding our caravan, he wanted to know make, model, axels, is it insured and serviced, what we towed it with(at which point her went to the rear of our car and looked at the tow hitch) and when and for how long we would be staying, finally reminding us of all the hidden extras ontop of this years old brochure fees we would have to pay to get the equivelent to the standard CC pitch that we are used to.

We are a respectable retired couple, fairly new and well kept car, and Caravan Club badge displayed for all to see, yet this man treated us like the worst pair of hooligans he had ever met, and we certainly didnt get a nice warm welcome as we had received from a couple of other site owners in the area, needless to say that we will be giving him a wide berth when we come to make the rest of next years bookings, and good luck to anyone who books on line and has to contend with him on arrival, he cartainly gets the 'Jobsworth' award from us! 

Julia



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Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


26/9/2012 at 7:29pm
 Location: Kent Coast
 Outfit: Adria Action + Xtrail
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Makes you wonder how they can afford to alienate potential clients in the current climate. Never mind, Julia, I'm sure there are a multitude of sites that'll be only to glad to see you. Only ever experienced one such incident myself some years ago whilst doing a recce, needless to say, never went back and never will...........Mick


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26/9/2012 at 7:29pm
 Location: Hants
 Outfit: Fleetwood Heritage 640 EB & ML270
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Sounds like Basil Fawlty !


26/9/2012 at 7:30pm
 Location: Wirral
 Outfit: Swift Freestyle 520 on seasonal pitch
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Tell us all which site it was.


26/9/2012 at 7:32pm
 Location: Scotland
 Outfit: Swift Conqueror 645
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Name and shame.
That was a horrible thing to happen to you x

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Live every day as if it's your last but not at risk to others :-)


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26/9/2012 at 7:34pm
 Location: Halifax West Yorkshire
 Outfit: VW Amarok Crewcab Pickup Truck
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Please name and shame the site so we all can avoid it.Ian

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Sandy Gulls caravan site
Mundesley
North Norfolk
1st July to 22 July


26/9/2012 at 7:42pm
 Location: Lichfield
 Outfit: Coachman Amara 450
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I think you ought to name and shame this site without question for all UKCS members alike as they really don't deserve any custom at all with this sort of attitude. I would also be inclined to submit a site review too stating that you didn't book to stay here due to the ill mannered reception prior to viewing the site. After all, it's an honest opinion about the general attitude of the site operators and they deserve nothing less.


26/9/2012 at 8:00pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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Im not sure of the legalities or forum policy on Naming and Shaming, but its not hard to it work out, large site situated just off the Coastal road between Filey and Scarbrough, also tells porkies in its description of being 'with in easy access to the sea and beaches', yes right, only if your super fit and into hiking and rock climbing, not to mention climbing dozens of steep and eroding cliff face steps!

Its the one thats also recently turned its rally field into so called 'super pitches' and has tried to rebrand it under a different name as a separate business which it is not, its still part of the main site which has never really been that good anyway, and TBH, it was the new site name that drew our attention to going on a reccy to find out more, if we had known the con beforehand, we would not have bothered visiting, as we had been conned before over a tent pitch which was booked for 'disabled use' and we ended up being sited on the rally field and having to use our car everytime I needed to use the facilities on the main campsite. this is the field that they are now branding as 'super pitches', although the gaurd dog wasnt in the mood for us to ask if we could take a peek at what they had done to the rally field to make them worthy of this name!

Julia



-------------
Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


26/9/2012 at 8:01pm
 Location: South
 Outfit:  Pageant Bordeaux S7
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Quote: Originally posted by tango55 on 26/9/2012
I think you ought to name and shame this site without question for all UKCS members alike as they really don't deserve any custom at all with this sort of attitude. I would also be inclined to submit a site review too stating that you didn't book to stay here due to the ill mannered reception prior to viewing the site. After all, it's an honest opinion about the general attitude of the site operators and they deserve nothing less.



Totally agree. Arriving at a site like that would be a waste of precious and hard earned holiday time.


26/9/2012 at 8:31pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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To be fair to the other parks on the RH side of the coastal road going into Scarbrough, I can confirm that it was not one of those, but one accessed about a mile down a lane to the left, quite near to the big Park Resorts static site, but on the opposite side of the lane heading towards Cayton.

There, I have just about spelled it out now for you!

Julia



-------------
Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


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26/9/2012 at 8:39pm
 Location: West Mids
 Outfit: Swift Ace Statesman & X-Trail 2.0
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Not for someone who lives near Worcester you aint

Personally, I'd name-n-shame 'em (I have done so before) and completely agree with those replies above.
Thankfully I've only encountered this sort of greeting before and it simply isn't acceptable.

-------------
Paul

Every day's a school day!


26/9/2012 at 8:57pm
 Location: Lichfield
 Outfit: Coachman Amara 450
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There are many campsites between Reighton Sands and Cayton Bay so if you just provide the first letter we should be able to find it under the 'Camp Site Search' facilty in the Scarborough area.


26/9/2012 at 10:20pm
 Location: Bury Lancashire
 Outfit: None Entered
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Well I found it in about 30 seconds on google maps just from the information Julia has provided, and I've never been anywhere near Scarborough.....

Not my place to name the site though, never had any dealings with them myself so it wouldn't be appropriate


26/9/2012 at 10:33pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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Yes Phil, spot on, the new site begins with L and has an owner to match!

Its in Cayton village.

Julia



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Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


26/9/2012 at 10:56pm
 Location:  lincolnshire
 Outfit: N A
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It looks  nice on the website but i would rather go to Blue Rose near Hornsea and you get all the Facilities you need and the pitches are great ..............


27/9/2012 at 8:10am
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I think a read of the campsite's rules are enough to put anybody off. Its odd that they state 'no continental caravans' as this would exclude any caravanners from other European countries.



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