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Subject Topic: Don`t get done get Dom
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25/4/2013 at 11:22am
 Location: Essex
 Outfit: Lunar Delta TS 2017
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Programme on now with a couple that brought a new caravan (Swift) that have had problems with it quite interesting!

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Claire and Colin





25/4/2013 at 11:24am
 Location: Scottish Borders
 Outfit:  Sterling Eccles 636 Ssanyong Korando
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On where ?


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25/4/2013 at 11:43am
 Location: North Walsham
 Outfit: Bailey Olympus 530-4 Vango beta 250
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BBC1


25/4/2013 at 12:13pm
 Location: Llanidloes Powys
 Outfit: Skoda Yeti SEL4x4 +Bailey Ranger 460-4
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Good result by Swift in the end, but it showed how poor the caravan warranty system is, and how it should have been brought into line with the car system long ago.


25/4/2013 at 12:17pm
 Location: Scottish Borders
 Outfit:  Sterling Eccles 636 Ssanyong Korando
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Thanks but missed it  in the end 6 week old grandaughter decided my time was better spent with her  time well spent in my book 17



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25/4/2013 at 1:55pm
 Location:  Wales
 Outfit:  Volvo XC60 R Design
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You can always watch it at leisure on IPlayer

-------------
73 going on 25
Beauty is in the eye of the beerholder



25/4/2013 at 4:36pm
 Location: Bath
 Outfit: Bailey Palermo & Kampa Brean
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linky
http://www.bbc.co.uk/iplayer/episode/b01s5jpn/Dont_Get_Done_Get_Dom_Series_7_Caravans/


25/4/2013 at 4:38pm
 Location: 
 Outfit: 
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Seems all the times the van went in for repair..7 times i think..the dealer did not use the correct sealant etc under warranty so you cant blame swift for that.

-------------
Animals have feelings..

JEFF................


25/4/2013 at 5:10pm
 Location: None Entered
 Outfit: None Entered
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Thanks Claire/Colin.
Just put it on YOUVIEW rewind tv.
Mushrooms growing inside yuk.

-------------
alpiner


25/4/2013 at 5:24pm
 Location: Bath
 Outfit: Bailey Palermo & Kampa Brean
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interesting that they dont mention the dealer that did the work despite no longer being around.

as jeff says, it sounds like the warranty work was significantly substandard.

Credit to Swift for sorting it out, and it hasnt put me off swift especially as we are on our second sprite


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25/4/2013 at 6:06pm
 Location: west country
 Outfit: None Entered
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The warranty work may well have been faulty but if the caravan had been built correctly in the first place it wouldn't have needed the warranty work.


25/4/2013 at 7:20pm
 Location: None Entered
 Outfit: None Entered
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Quote: Originally posted by millermicm on 25/4/2013
The warranty work may well have been faulty but if the caravan had been built correctly in the first place it wouldn't have needed the warranty work.


Well said. And I'm sure it would of continued to have had warranty work if the BBC had not stepped in.


25/4/2013 at 9:05pm
 Location: Birmingham
 Outfit: Pennine Pullman Folding Camper
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It did mention that the dealer was no longer in business.

I think it was because of this and the BBC that Swift acted the way they did.

Good result in the end but Swift did not want the financial details made public.....



-------------
Jan and Simon and Jet and Amber


25/4/2013 at 9:58pm
 Location: Scottish Borders
 Outfit:  Sterling Eccles 636 Ssanyong Korando
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Just got around to watching this nice result for the owners responsibility may have lay with the now defunct dealer but as said before if the van had been built properly in the first place. Also if you are a dealer for a company what sort of quality control is the manufacturer putting in place to ensure the warranty work is carried out correctly.  


25/4/2013 at 10:37pm
 Location: plymouth
 Outfit: fiat trigano tribute 665
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As a satisfied swift owner for the past 12 years with various vans I can say that I've never had problems as I'm sure many on here will agree but hey no manufacture is perfect and there will always be problems  some where along the line  baileys alutech toyota cars bosch dishwashers spring to mind but fair play to swift for getting it sorted and if you look on swift talk website you will find people on there have had problems  sorted by swift and their dealers with no problems and it sounds as the dealer was at fault anyway and you will find people complaining about dealers on most caravan forums

   doug



25/4/2013 at 10:54pm
 Location:  Swadlincote Derbyshire
 Outfit: Knaus Sun Ti
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This is repeated tomorrow morning at 7.00am BBC2 26/04/13

-------------
Claire



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