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Subject Topic: Riversway leisure easi mover Post Reply Post New Topic
21/10/2013 at 11:55am
 Location: carlisle
 Outfit: Freelander 2 & Bailey unicorn valencia
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Hi, just wondering if someone could help us please. My mother and father in law recently changed their caravan and purchased a new mover from Riversway leisure.

On fitting the mover it was discovered that the control panel was faulty. We have tried contacting Riversway but they are not answering the phones. After contacting an engineer who fits movers for them we have learned that rumours are rife that they have gone bust. He told us that the movers were made by unipart so we tried ringing them but they told us they dont make them and to get back to Riversway! I explained that they had possibly gone bust but they said as far as they were concerned they were still there and to keep ringing.

So , could anyone shed any light on to who makes these mover's please. My parents in law are in their late seventies and really need their mover to keep enjoying caravanning.

Many thanks

 

 



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stewart.


21/10/2013 at 1:09pm
 Location: Worcestershire
 Outfit: Buccaneer Cruiser
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Riversway Leisure is now shut so it seems that the only recourse is to continue to put pressure on the manufacturer.


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21/10/2013 at 1:15pm
 Location: Essex
 Outfit: Swift Challenger 480
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It would appear that the easi-move is the same mover as the Royal Titan 2 which is made for unipart. I would give unipart another go.

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The Chinster

Some people are just all show. I don't mind that if the show is worth watching, but .....


21/10/2013 at 1:19pm
 Location: Milton Keynes
 Outfit: 2023Archway Woodford
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Easi move looks as though it was manufactured by the same as the purple line. Might be worth trying these people who fit purple line. Caravan Movers 0800 0226126


21/10/2013 at 2:56pm
 Location: Cambs
 Outfit: Tin tent diddy tent BIG tent
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I think you will find the manufacturer is in China and somehow I doubt you will get a lot of help from them. I would imagine that Unipart are just one of many importers who badge mass produced components from China.


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'A sure cure for sea-sickness is to sit under a tree'


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21/10/2013 at 3:06pm
 Location: Buckinghamshire
 Outfit: VW Campers and Tents
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See this thread too Riversway Leisure - Still trading?

Ian

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21/10/2013 at 3:10pm
 Location: Lancashire
 Outfit: Caravan now Sold
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i read they had gone bust but there internet pages are still live.....strange

 

http://www.riverswayleisure.co.uk/acatalog/Caravan-Movers.html

Customer Care Team and Order Hotline:

Our phone lines are temporarily closed and will be up

and running again very soon. Please email info at riverswayleisure.co.uk and we will respond as

soon as possible



Post last edited on 21/10/2013 15:23:08

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the only silly question is the one you do not ask.


21/10/2013 at 8:38pm
 Location: lancs
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What is the fault with the control panel???
I bought one a couple of months ago from Riversway and on fitting found that when the connections were made as described in the manual the mover worked in reverse in every way. Played about with the wires and eventually got things working but none of the wires were in the position described in the manual.


12/11/2013 at 10:26pm
 Location: stoke on trent
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looks like and hoping they are now up and running again, phone number on the website is back


12/12/2013 at 9:56pm
 Location: Notts
 Outfit:  Swift archway woodford Volvo S80
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Quote: Originally posted by andyjack on 12/11/2013
looks like and hoping they are now up and running again, phone number on the website is back



Are they now only online ordering now as preaton shop closed? anyone had recent dealings with them?

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jon


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14/12/2013 at 1:11am
 Location: Notts
 Outfit:  Swift archway woodford Volvo S80
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Woops Preston I meant Got me answer so all good now

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jon


15/12/2013 at 9:58pm
 Location: Berkshire
 Outfit: Swift Challenger 530SE
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Interestingly, I have had a promotional email from them only today with the heading 'Christmas Gifts for Caravanners! There's still time to order!'. I have ordered from them in the past, but would think twice at the moment as there seems to be some uncertainty with a few people. Hope they are still trading though as they always seemed to have had some good stuff in stock.

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Greenhill Leisure Park, Oxon - Apr 2016
Gunvenna, St Minver, Cornwall - July 2016
Lincoln Farm, Standlake, Oxon - Sept 2016


20/12/2013 at 12:42am
 Location: Notts
 Outfit:  Swift archway woodford Volvo S80
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Quote: Originally posted by kernow63 on 15/12/2013
Interestingly, I have had a promotional email from them only today with the heading 'Christmas Gifts for Caravanners! There's still time to order!'. I have ordered from them in the past, but would think twice at the moment as there seems to be some uncertainty with a few people. Hope they are still trading though as they always seemed to have had some good stuff in stock.



I agree they have been good in the past I shall bide my time for now just to see how they get on

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jon



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