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I know this may be obvious so forgive me if it is... Did you run the hot water until it started coming out of the tap smoothly. You have to fill the water heater when you first use it and that takes quite a while and the pump will be running all that time. Probably a couple of gallons is needed for this. Also, the drain tap must be closed. If not the water heater won't fill and the pump will just keep running.
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