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Subject Topic: Overland Caravans, Larbert
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07/2/2014 at 12:38pm
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View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

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Wow! Have you contacted them or have they contacted you since November?? Hope all is well.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.


07/2/2014 at 12:44pm
 Location: None Entered
 Outfit: None Entered
View bigbawmcgraw's Profile View Profile   Reply to bigbawmcgraw Reply   Quote bigbawmcgraw Quote  
Joined: 07/2/2014

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They sent an email in December and told us that the damp they had found the year before was no longer there :/

Other than that, not a peep. Been trying to phone them for a couple of days now but no answer. Just emailed them through their website but don't expect a reply from that TBH.

I am absolutely livid!


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07/2/2014 at 1:02pm
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View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
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Do'nt blame you. How hard would it have been for them to contact you and others that had their vans there.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.


08/2/2014 at 11:00am
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View bigbawmcgraw's Profile View Profile   Reply to bigbawmcgraw Reply   Quote bigbawmcgraw Quote  
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Just a quick update, as in another forum.



Went to Larbert yesterday afternoon and it was all locked up. One solitary caravan in the main area but couldn't see round the back.

There was a notice on the front door directing any communications to:



BDO Services LTD, Glasgow,

Tel: 0141 249 5229



I called the number and gave them my mobile number to contact me back on. 15 minutes later someone called my house number(?) and luckily my wife was there to take the call. So they obviously had my number but why didn't they contact me before now?



Anyway, Raymond was very helpful and gave me directions to where it had been in storage for the last month or so. The service and warranty work had been carried out and it was ready to go!!



I've left it there for now as Raymond is going to finish a job that hadn't been done but it should be ready for Tuesday or so. Also looks like Raymond will be doing my servicing from now on too.



Happy ending thank God!



PS I still have to pay for the service although I'm not quite sure who gets the money....


08/2/2014 at 11:09am
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View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
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Thats good news, at least you are getting your van back.

I know what I would tell them about payment

-------------
It is a wise man who has something to say.
It is a fool who has to say something.


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21/2/2014 at 4:13pm
 Location: None Entered
 Outfit: Bailey UNICORN2
View 7dave7's Profile View Profile   Reply to 7dave7 Reply   Quote 7dave7 Quote  
Joined: 21/2/2014

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Has anyone a new up to date report on what's happening re overland leisure.


26/2/2014 at 1:30pm
 Location: Linlithgow
 Outfit: Swift 555 & Honda CRV
View irn bru's Profile View Profile   Reply to irn bru Reply   Quote irn bru Quote  
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I am shocked....I bought my van from them and still have time on the warranty. I liked Andrew he was a decent guy and a few of the others.

I can remember my dad buying his first van from them back in the 70's.

I have to say tho the service I have had has been shockingly bad...van has been back so many times and the blow air still not working.....Shocked and a bit sad.



23/3/2014 at 1:33pm
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View Karma King's Profile View Profile   Reply to Karma King Reply   Quote Karma King Quote  
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My father in law bought a used caravan from there a few years back.
It ended up being a wreck and he felt really conned by them.
You can be sure that the owner will still be driving around in his fancy big car
and living in their big house and will have their money locked away while decent van owners will be left out of pocket. I hope if they have been conning people out of deposit money or deliberately not paying bills etc that they get taken to court. Nasty owners who never once thought of the customers deserve all that is coming to them.I hope they are never allowed to open up again elsewhere after this. Its called KARMA.


24/3/2014 at 5:43pm
 Location: scotland
 Outfit: Lunar Delta TI
View craft lady's Profile View Profile   Reply to craft lady Reply   Quote craft lady Quote  
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Met Andrew today. He managed to find work, he is now working in Perthshire caravans.



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