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Quote: Originally posted by glittering-prize on 20/6/2014

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i paid 400 for my protec cover,It was on for 3 months and the whole van is black and marked.Its costing us 400 to have it polished as we cant get the marks off.And yes,ours was clean when stored.Still arguing with protec now.In my opinion,dont bother with one.

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Hi glittering-prize

I read your message with great interest, as I also ordered a Pro-tec easy fit Cover last October 2013, from the  Pro-tec stand at the NEC Caravan & Motorhome show in  Birmingham.

The cover arrived in December 2013, and I  cleaned our caravan like I always have done with fenwicks cleaner as the Protec instructions say, before fitting the cover, and doing all the straps up.

In May this year I uncovered the caravan to use for our holiday and was horrified to see the caravan was covered in dark marks which look like tiger/leopard prints i.e. the cover has rubbed on the caravan and marked it badly.

At the moment I am in the process of trying to get Protec to look at the caravan but they are very unhelpful.

I paid £10,000 for this caravan in June 2013 it is a Swift Challenger 540. 

It has now been damaged by the Protec cover that I purchased to  protect my investment. NOT FIT FOR PURPOSE

They are really messing me about and I am fuming.  How are you getting on with your complaint to them? I would be interested to know how you are getting on with the customer after service.

I will take them to court if they don't give me my money back for the cover and put the caravan back to how it was when it was purchased.

The cover will not be going on my caravan again.

And if anybody else as had problems with the Protec Covers would you please get intouch with me A.S.A.P please

Quote: Originally posted by blueboy41 on 14/7/2014

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Quote: Originally posted by glittering-prize on 20/6/2014

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i paid 400 for my protec cover,It was on for 3 months and the whole van is black and marked.Its costing us 400 to have it polished as we cant get the marks off.And yes,ours was clean when stored.Still arguing with protec now.In my opinion,dont bother with one.

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Hi I have posted about my Protec Cover, would you be able to e-mail me A.S.A.P please, as we have simlar problems as you have on your caravan and with Protec.

Regards Blueboy41

 

 

Blue boy

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