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Subject Topic: contacting previous owner Post Reply Post New Topic
Personfreelander06
02/9/2014 at 6:47pm
 Location: None Entered
 Outfit: freelander 2 2013. Elddis Majestic 504 View freelander06's Profile View Profile   Reply to freelander06 Reply   Quote freelander06 Quote  
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We have just changed our Abbey Aventura (4.5 years) for a 2 year old Elddis Majestic 504, collected caravan went through all hand over times getting on collected hand books in dealer bag, set off to put caravan in storage. Sits down at home opened hand book bag to find copies down loaded off of internet, a little disappointed now,
was told on buying all books present but never shown (will not fall for this one again), contacted dealer rep today (waste of time). Has any one ever contacted a previous owner? Can details be done via CRIS? I aware of Data protection. Other wise caravan is great 1st outing next week, no other faults with Dealer.


PersonDavid Klyne
02/9/2014 at 8:17pm
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome View David Klyne's Profile View Profile   Reply to David Klyne Reply   Quote David Klyne Quote  
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Does that mean you also don't have the service book?

David


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Personcwdc56768
02/9/2014 at 8:41pm
 Location: Keswick
 Outfit: Bailey View cwdc56768's Profile View Profile   Reply to cwdc56768 Reply   Quote cwdc56768 Quote  
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Previous owners don't usually mind and happy to help

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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


Personfreelander06
02/9/2014 at 10:34pm
 Location: None Entered
 Outfit: freelander 2 2013. Elddis Majestic 504 View freelander06's Profile View Profile   Reply to freelander06 Reply   Quote freelander06 Quote  
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Yep, no service book which is the most annoying part.


Personbobsbabes
03/9/2014 at 12:17pm
 Location: Shropshire
 Outfit: Sterling Eccles SR 636 Nissan Navara View bobsbabes's Profile View Profile   Reply to bobsbabes Reply   Quote bobsbabes Quote  
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I wouldn't be bothered about the other handbooks you have copies so not like you have no info ? but I would be on to the dealer about the service book is it still under warranty ? if so you will need it if not not sure that that would make a difference anyhow

-------------
hello


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PersonProspector
03/9/2014 at 1:21pm
 Location: Hedon East Yorkshire
 Outfit:  Rollerteam T-Line T740 View Prospector's Profile View Profile   Reply to Prospector Reply   Quote Prospector Quote  
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Normally in the service book there's a form to fill in advising change of ownership to manufacturer to enable warranty to be transferred.

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Paul


Personiank01
03/9/2014 at 1:25pm
 Location: Worcestershire
 Outfit: Buccaneer Cruiser View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
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I would be concerned if no service book as Elddis has a 6 year warranty on the body against damp. I would be wondering if the previous owner had it serviced and whether the selling dealer serviced it properly.
BTW it should be up to the dealer to contact the previous owner. Also is the caravan CRIS registered?


Personfreelander06
03/9/2014 at 4:23pm
 Location: None Entered
 Outfit: freelander 2 2013. Elddis Majestic 504 View freelander06's Profile View Profile   Reply to freelander06 Reply   Quote freelander06 Quote  
Joined: 28/8/2010

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Caravan is CRIS registered shows one owner, its got 3 year warranty, which will take caravan to 5 years old. Its also to get the 6 year warranty from Elddis transferred to me I am after.
Emailed CRIS yesterday no answer yet.


Personfreeatlast
03/9/2014 at 5:10pm
 Location: Teesside
 Outfit:  Mitsubishi ASX4 View freeatlast's Profile View Profile   Reply to freeatlast Reply   Quote freeatlast Quote  
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Warranty will only be valid if serviced each year.


PersonLlaniDavis
03/9/2014 at 7:26pm
 Location: Llanidloes Powys
 Outfit: Skoda Yeti SEL4x4 +Bailey Ranger 460-4 View LlaniDavis's Profile View Profile   Reply to LlaniDavis Reply   Quote LlaniDavis Quote  
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I doubt that CRiS will give you the name and address of the last owner.


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Personsuandjas
03/9/2014 at 7:48pm
 Location: None Entered
 Outfit: Bailey Pegasus 534 View suandjas's Profile View Profile   Reply to suandjas Reply   Quote suandjas Quote  
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cris wont give out names due to data protection.Cant see why the cris doc cant be like a car log book with the last owners name on it

-------------
Su & Jas


Personfreelander06
05/9/2014 at 4:46pm
 Location: None Entered
 Outfit: freelander 2 2013. Elddis Majestic 504 View freelander06's Profile View Profile   Reply to freelander06 Reply   Quote freelander06 Quote  
Joined: 28/8/2010

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Service history on its way, CRIS said no to passing details on which I expected, contacted Service side of Dealership we bought it off and can help us out.
Luckily caravan bought new and serviced their by its previous owner.



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