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 Topic: harris caravans of liss.
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24/8/2015 at 9:14pm
Location: None Entered
Outfit: swift challenger 490 se
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Joined: 24/8/2015 Standard Member
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we went to them a couple of weeks ago,thought it was safer and more covered if we bought off of a 'dealer'.We were shown this caravan,that was dirty inside as it had just come in and not been cleaned yet.We were happy with the caravan but the roof vents screen frames were broken,which we were told would be replaced,the caravan would be totally serviced and cleaned when we picked it up.We had to put £600 deposit down which is a bit steep on a purchase of £2600,usually 10%. We travelled over an hour to collect it,and was surprised it was just as messy,but reassured that it had had a full service,electric and gas check,so nothing to worry about. We got it home and discovered that we had no electric running through from 12v,so no light,pump etc, caravan was filthy,fridge mouldy and smelly,toilet waste not emptied,gas hadn't been checked as there was no regulator on it,the battery that he kindly supplied was beyond dead (we had to get a new one),charging wires wasn't connected to the battery clips and the 'new' vent covers were the old ones just stuck up with sticky pads so damaging the vent covers to be able to open vents. When we phoned him to ask what the engineer did on his inspection,we were told 'I don't know,im not an engineer', we informed him that we had no power, and he just didn't care. We asked him how the gas was checked with no regulator on,he said he probably used his own!!! We are seeking legal advice as its clearly been sold as serviced when it hasn't!
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24/8/2015 at 9:34pm
Location: West Sussex
Outfit: Swift corniche
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Quote: Originally posted by shazzy68 on 24/8/2015
we went to them a couple of weeks ago,thought it was safer and more covered if we bought off of a 'dealer'.We were shown this caravan,that was dirty inside as it had just come in and not been cleaned yet.We were happy with the caravan but the roof vents screen frames were broken,which we were told would be replaced,the caravan would be totally serviced and cleaned when we picked it up.We had to put £600 deposit down which is a bit steep on a purchase of £2600,usually 10%. We travelled over an hour to collect it,and was surprised it was just as messy,but reassured that it had had a full service,electric and gas check,so nothing to worry about. We got it home and discovered that we had no electric running through from 12v,so no light,pump etc, caravan was filthy,fridge mouldy and smelly,toilet waste not emptied,gas hadn't been checked as there was no regulator on it,the battery that he kindly supplied was beyond dead (we had to get a new one),charging wires wasn't connected to the battery clips and the 'new' vent covers were the old ones just stuck up with sticky pads so damaging the vent covers to be able to open vents. When we phoned him to ask what the engineer did on his inspection,we were told 'I don't know,im not an engineer', we informed him that we had no power, and he just didn't care. We asked him how the gas was checked with no regulator on,he said he probably used his own!!! We are seeking legal advice as its clearly been sold as serviced when it hasn't!
Please contact CItizens Advice as they have helped me with my issues and are very good. x
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Hayhay 😘
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