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After talking to a very abrupt lady at Alde,I contacted Lowdham caravans who very kindly said bring it down,they discovered the problem 2 number 3.5 fuses on the top of the boiler under a black plastic cover,the boiler is a 3010 compact and the fuses are in green fittings,So no thanks to Alde who just kept repeating it must be the battery,no mention of these fuses even though I kept telling her the battery was reading 13.7v,but many thanks to Lowdham for being so helpful
------------- joanne
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