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Subject Topic: first service Post Reply Post New Topic
PersonLynm
26/3/2015 at 4:33pm
 Location: Ceredigion
 Outfit: Swift Archway Sport 21 2 View Lynm's Profile View Profile   Reply to Lynm Reply   Quote Lynm Quote  
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I wonder if you good folks can help me with a query. We had our caravan new in September 2014. I know that under the terms of the warranty it has to be serviced before September 20th 2015. Do I have to go back to the dealers or can I get a mobile service engineer to do it?

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Lyn xxx
Harbury Fields March
Moreton in the Marsh March/April
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Personneil and lena
26/3/2015 at 4:48pm
 Location:  Dumfries
 Outfit: 2022 CoachmanVIP 2022 Pilote P696GJ View neil and lena's Profile View Profile   Reply to neil and lena Reply   Quote neil and lena Quote  
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an approved NCC mobile engineer can do the service but if you need warranty work doing you may have to return to the supplying dealership


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PersonBattie
26/3/2015 at 6:31pm
 Location: SHROPSHIRE
 Outfit: Avondale argente 530 5 View Battie's Profile View Profile   Reply to Battie Reply   Quote Battie Quote  
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As said any approved engineer can do it

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LB Caravan Services
Mobile service and repairs
07902012609 / 01948662374


Personnaturlist123
26/3/2015 at 6:45pm
 Location: Southport
 Outfit: Adria Adora Premium Yeti 4x4 run about View naturlist123's Profile View Profile   Reply to naturlist123 Reply   Quote naturlist123 Quote  
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To keep your warranty in tact the engineer must be VAT registered same with cars. but does not have to be a main dealer.


Persontrog100
26/3/2015 at 7:03pm
 Location: None Entered
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unless i had a very good reason not to i would use the dealer..

trog


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Personfreeatlast
26/3/2015 at 7:51pm
 Location: Teesside
 Outfit:  Mitsubishi ASX4 View freeatlast's Profile View Profile   Reply to freeatlast Reply   Quote freeatlast Quote  
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I think you will find the first service dates a little more flexible:

1.You must ensure that your caravan has had an Annual Service (see clause 2 below) within 90 days before or 60 days after each anniversary of the original date of purchase. In order to preserve your SuperSure Warranty, the third Annual Service must be carried out before the expiry of the 36 month period from the original date of purchase. In order to preserve your Body Shell Warranty, the sixth Annual Service must be carried out before the expiry of the 72 month period from the original date of purchase.


Personcheckley1973
26/3/2015 at 7:53pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636 View checkley1973's Profile View Profile   Reply to checkley1973 Reply   Quote checkley1973 Quote  
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worth checking with the dealers, some are more difficult to deal with over warranty claims if you service elsewhere. We know they shouldn't but many are, they get paid very poorly by manufacturers for carrying out warranty work.


Personblueexpo97
26/3/2015 at 8:10pm
 Location: 
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And they don't want to give up workshop slots to full fare customers for warranty work on a van bought elsewhere.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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