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Topic: Calorlite

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Onewheelonmywagon

02/4/2015 at 12:53pm
Location: W Midlands
Outfit: Fleetwood Heritage 560-4 & Discovery 4

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A couple of phone calls in advance would have saved a lot of angst - this is what I did till I found a stockist able to deal with the recall.

tango55

03/4/2015 at 12:56am
Location: Lichfield
Outfit: Coachman Amara 450

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Quote: Originally posted by tango55 on 30/3/2015So it sounds more like that the problems arising are more to do with the stockists rather than Calor themselves. Maybe I ought to give them a call now then to see if I can get my two cylinders exchanged.

I went there today mainly to purchase a container of Elsan pink toilet fluid and whilst there I asked once again about the recall and enquired if they had any Calorlite gas in stock.
"No, not till next week" came the reply so it's still a waiting game to try and get my two gas cylinders exchanged.

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Jaygo

03/4/2015 at 2:47pm
Location: Southampton
Outfit: Senator+ Mondeo Titanium x Sport

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Problem sorted by founder member of a local caravanning group. He works for a hire centre, virtually around the corner from our home. Although they are Calor stockist they do not keep Calorlite, he has taken our cannister - given receipt - and will have a replacement for us on Tuesday.

Pity we couldn't have had this had the same helpful response from where it was purchased.

lynne77

03/4/2015 at 3:14pm
Location: Leicestershire
Outfit: Autotrail Cheyenne

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We exchanged ours as soon as the recall came in. We had one full and two empty. Initially the stockist said no until we pointed out the error of their ways and directed them to the Calor website. After that.....no problem, they exchanged all the cylinders though we only took them in one at a time whenever we were passing. So that's free gas for this year.

camperman50

04/4/2015 at 8:21pm
Location: aberdeen
Outfit: vango icarus 500 tent swift challenger

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Yep I'm the same struggling to change a calor lite recalled cylinder been redirected to main dealer only open mon - fri 8-5

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