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06/4/2015 at 10:21pm
Location: West Yorkshire
Outfit: Swift Challenger 570 kia Sportage
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Joined: 08/2/2014 Gold Member 
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We picked our 1st caravan up in November, the hand over took over two hours.
On arrival the caravan was set up, and we were taken to check that everything was working i.e radio, fridge, lights cooker, water etc.
The sales guy then shut everything down and went through setup with us, he then shut it down again, and left us to set up and play with everything for about 20 minutes.
On his return we told him the things we were not sure of, and he went through them again.
when we were happy he then explained the motor mover, and stood with hubby as he moved it out ready for hitch up.
Hubby then went and got the car, and the guy then showed me how to guide him in for hitching. Then we were shown hoe to hitch up, check lights, how to set up towing mirrors etc.
then it was on our way, they still help if we have questions, and have phoned them whilst on site on our 1st outing and the talked us through our problem (our fault).
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07/4/2015 at 9:57am
Location: Pontyclun
Outfit: Compas
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yep should have been the squeekey wheel, and I agree with Billys comments don't pay till van ready , I just belived it was. On the Monday it was out of the workshop and 'just needed the valet'
(The leaving it there till nearly easter was my choice as well as convienet for dealer, as I was being a cheapskate and then didn't then have to pay storage until I needed it, normally am much more buy delivery ASAP after quality and checking and everything in writing)
I am writing to the Head office for this dealer as they make a very big thing over their handover procedures , not really interested in anything as compensation as I have the van I wanted at a price I'm happy with, just I belive some people may have been unsafe given the handover I was,
I could have driven off mirror blind, and gas running into the M4 at rushhour , straight to a site plugging in and everything being on at the same time ( fridge/ water and heating left on, all started up on master)
and I still don't know how the alarm works ( there will be questions somewhere else on the forum as soon as it goes off on a site LOL)
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2022
North and West wales grand tour (in T5)
Matlock (in T5)
New forest and IOW (in T5)
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La tranche sur mer
jevea (Valencia)
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Tenby
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Royan
La tranche Sur Mer
2024
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La tranche
'Wyrd bith ful araed-Fate will out'
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Topic: handover
