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Subject Topic: Caravan involved in an accident Post Reply Post New Topic
PersonGloucester
24/4/2015 at 11:07pm
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Any idea of whether my parents might be eligible for compensation? May be 6 months wait for it to be repaired. It was rear ended at traffic lights by a Tesco delivery van.

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2014
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2015
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PersonBernie47
24/4/2015 at 11:18pm
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Does their insurance include legal assistance?
If so then they should be able to claim compensation.

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Bernie


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Persontango55
25/4/2015 at 12:04am
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What have your parents done so far in the last 6 months regarding the claim?
Have they made a complaint to their caravan insurance company in respect of the delayed time regarding the repair and if so what was the customer services reply?
Have they considered contacting the ombudsman for support?


Caravan Insurance Ombudsman


Personbilly
25/4/2015 at 7:48am
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If they paid the extra for legal expenses on their caravan insurance then see what they can do but its unlikely they will get anything. You can't really hire caravans but perhaps worth seeing if they can get a motorhome hired for any booked holidays? They will get nowhere without legal representation though.


Personcheckley1973
25/4/2015 at 8:03am
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Are your parents on here asking the same question or is that a coincidence ?

Doneworking


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PersonGloucester
25/4/2015 at 8:22am
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I suggested my dad post so maybe he has done :)

Thanks for ideas!

-------------
2014
Far Peak & Whitemead- April
Whitemead & Ord House - May
Top Barn - June
Mill Farm - July

2015
Rowlestone Court Farm - May
Bosworth Water Park & Whitemead Forest Park - July


PersonMotobiman
25/4/2015 at 8:35am
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Write to the insurer giving them 30 days to have the caravan repaired or to offer settlement.

Call them the same time each day once a week asking for a progress report.

If they fail write to the ombudsmen and at the same time go to trading standards and citizens advice and they will confirm if legal action is likely to be worthwhile.

Who is the insurer?

The power of the internet is in naming and shaming these companies.


Personkenles
26/4/2015 at 4:49pm
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Where is the caravan now as it could take up to 12 weeks to get the parts


Personnelmo
27/4/2015 at 9:49am
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Quote: Originally posted by Bernie47 on 24/4/2015
Does their insurance include legal assistance?
If so then they should be able to claim compensation.


You don't need legal cover - if they weren't at fault, any law firm will happily take the case.

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'In later life, you will be more disappointed with the things you didn't do than with the things you did.' - Mark Twain



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