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Subject Topic: Tourer World Brighouse West Yorks Post Reply Post New Topic
PersonDebnPete
05/7/2015 at 10:59pm
 Location: West Yorkshire
 Outfit: Swift Conquorer 630 View DebnPete's Profile View Profile   Reply to DebnPete Reply   Quote DebnPete Quote  
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We've just been informed that Tourer World are closing in Brighouse West Yorks. We recently bought a caravan from them and was a given a 12 month warranty feeling slightly worried :( does anyone have any more info as to what is happening


Personjohn#mel#3kids!
06/7/2015 at 6:30am
 Location: west yorks
 Outfit:  Vango inspire 600xl 5m bell tent View john#mel#3kids!'s Profile View Profile   Reply to john#mel#3kids! Reply   Quote john#mel#3kids! Quote  
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I do, my sister in laws cousin has bought it, he currently owns storth caravan storage in Elland and is moving into servicing and repairs ect, not sure about sales though.
I bought my caravan from Tourer world too, nothing but trouble


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Personzozo3791
06/7/2015 at 1:11pm
 Location: West Yorkshire
 Outfit: Sterling Eccles 590 View zozo3791's Profile View Profile   Reply to zozo3791 Reply   Quote zozo3791 Quote  
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I bought mine from them 9mths ago. It was due for repairs to a shower tray. Anyway I had a call this morning and we are taking it down to be repaired which is good. We spoke to Paul who was the owner and it was a sad story of why he has let the business go. He was a nice bloke. At least the new owners do repairs as I was stuck on where to take it because I heard Kenmoor in Mirfield aren't cheap.
Is Storth storage the same owners as Yorkshire Caravan Services. I was told it was them taking over but just for repairs

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keep on caravanning, life is too short


PersonDebnPete
06/7/2015 at 1:44pm
 Location: West Yorkshire
 Outfit: Swift Conquorer 630 View DebnPete's Profile View Profile   Reply to DebnPete Reply   Quote DebnPete Quote  
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Thanks for that info zozo3791 so are the new owners taking over the guarantee on the vans we've still got 8 months on ours and wondered where we stand should we encounter any faults.

It's sad that Paul has had to give up the business as he is a really nice genuine man and really looked after us when we purchased our caravan.


Personzozo3791
06/7/2015 at 4:26pm
 Location: West Yorkshire
 Outfit: Sterling Eccles 590 View zozo3791's Profile View Profile   Reply to zozo3791 Reply   Quote zozo3791 Quote  
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I'm not sure about the warranty but I will ask the question at the weekend when I drop my caravan off because I need the return valve sorting on my heater and a window which Paul was aware of. I know Chris from the garage is now working there. You could give them a call because its the same number. It is also staying the same name

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keep on caravanning, life is too short


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PersonDebnPete
16/7/2015 at 5:27pm
 Location: West Yorkshire
 Outfit: Swift Conquorer 630 View DebnPete's Profile View Profile   Reply to DebnPete Reply   Quote DebnPete Quote  
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Just a quick update on Tourer World I've been informed that they were advised to go into liquidation, how this will affect our warranty I am unsure at the moment.

My sister in law drove past today and said that all the caravans have now gone from site and it looked as if they were loading boxes into a van so it looks like that's it end of an era


Personjohn#mel#3kids!
16/7/2015 at 7:09pm
 Location: west yorks
 Outfit:  Vango inspire 600xl 5m bell tent View john#mel#3kids!'s Profile View Profile   Reply to john#mel#3kids! Reply   Quote john#mel#3kids! Quote  
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Wonder why they have gone bust, they always looked busy when I went past.


Personjohn#mel#3kids!
16/7/2015 at 7:11pm
 Location: west yorks
 Outfit:  Vango inspire 600xl 5m bell tent View john#mel#3kids!'s Profile View Profile   Reply to john#mel#3kids! Reply   Quote john#mel#3kids! Quote  
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Yorkshire caravan services is part of storth caravan storage, so they will do repairs, don't think they would honour a warranty though


Personjohn#mel#3kids!
16/7/2015 at 9:46pm
 Location: west yorks
 Outfit:  Vango inspire 600xl 5m bell tent View john#mel#3kids!'s Profile View Profile   Reply to john#mel#3kids! Reply   Quote john#mel#3kids! Quote  
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Quote: Originally posted by DebnPete on 16/7/2015
Just a quick update on Tourer World I've been informed that they were advised to go into liquidation, how this will affect our warranty I am unsure at the moment.

My sister in law drove past today and said that all the caravans have now gone from site and it looked as if they were loading boxes into a van so it looks like that's it end of an era
Thinking about it now, I do feel for them, I know Paul would never of sold me another caravan if i was the last caravanner on earth , but it does seem a shame for them


Persongeoff+emmy
17/7/2015 at 8:44am
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
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Was any warranty insurance based? if so get in touch with insurance company if not your warranty is gone...


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PersonDebnPete
17/7/2015 at 12:41pm
 Location: West Yorkshire
 Outfit: Swift Conquorer 630 View DebnPete's Profile View Profile   Reply to DebnPete Reply   Quote DebnPete Quote  
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Not sure would have to check, touch wood we've not had a problem but now I've said that let's hope I've not tempted fate.


Persongeoff+emmy
17/7/2015 at 1:21pm
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
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Their website is still up and running...But if they have called in the receiver's its not the first time the Goodalls have done this..


Personzozo3791
17/7/2015 at 8:15pm
 Location: West Yorkshire
 Outfit: Sterling Eccles 590 View zozo3791's Profile View Profile   Reply to zozo3791 Reply   Quote zozo3791 Quote  
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My caravan which was from tourer world in Oct 2014 has just had some work done by the new owner. They have kept Chris from the garage. My caravan was just going through an insurance claim at the time tourer world went. He closed the business through health issues.   Anyway the new owner is really nice and has looked after us, he will continue with all my repairs and servicing. The company name will remain the same so I have been told.

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keep on caravanning, life is too short


PersonMarkwright1975
11/8/2015 at 1:09pm
 Location: Wakefield
 Outfit: Bailey Orion 530-6 View Markwright1975's Profile View Profile   Reply to Markwright1975 Reply   Quote Markwright1975 Quote  
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Hello just catching up on post as I have had my van serviced at tourerworld for last 5 years and currently need some work doing on it, but have to admit I am a little concerned about taking my van there, given administration.
I have read posts regarding health issues which I am sad to hear, however unsure as to why they went down the route of administration.
Apologies if I sound insensitive, but in my experience of administration it sounds an odd route to go down rather than selling on the business.
Has anyone any more information?
I understand that Chris is still there who was always great with my van servicing, so gut feel is to carry on with the new team.


Post last edited on 11/08/2015 13:19:34

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Mark


Personzozo3791
11/8/2015 at 6:38pm
 Location: West Yorkshire
 Outfit: Sterling Eccles 590 View zozo3791's Profile View Profile   Reply to zozo3791 Reply   Quote zozo3791 Quote  
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I had my caravan in there about 3 weeks ago for work and have done a good job. I will carry on using them for repairs and servicing. They have kept some staff including Chris who did the repairs

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keep on caravanning, life is too short


Persongeoff+emmy
12/8/2015 at 8:29am
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
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Administration = clean sheet for new owners..



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