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Topic: Tourer World Brighouse West Yorks
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05/7/2015 at 10:59pm
Location: West Yorkshire Outfit: Swift Conquorer 630
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We've just been informed that Tourer World are closing in Brighouse West Yorks. We recently bought a caravan from them and was a given a 12 month warranty feeling slightly worried :( does anyone have any more info as to what is happening
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06/7/2015 at 6:30am
Location: west yorks Outfit: Vango inspire 600xl 5m bell tent
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I do, my sister in laws cousin has bought it, he currently owns storth caravan storage in Elland and is moving into servicing and repairs ect, not sure about sales though.
I bought my caravan from Tourer world too, nothing but trouble
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06/7/2015 at 1:11pm
Location: West Yorkshire Outfit: Sterling Eccles 590
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I bought mine from them 9mths ago. It was due for repairs to a shower tray. Anyway I had a call this morning and we are taking it down to be repaired which is good. We spoke to Paul who was the owner and it was a sad story of why he has let the business go. He was a nice bloke. At least the new owners do repairs as I was stuck on where to take it because I heard Kenmoor in Mirfield aren't cheap.
Is Storth storage the same owners as Yorkshire Caravan Services. I was told it was them taking over but just for repairs
------------- keep on caravanning, life is too short
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06/7/2015 at 1:44pm
Location: West Yorkshire Outfit: Swift Conquorer 630
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Thanks for that info zozo3791 so are the new owners taking over the guarantee on the vans we've still got 8 months on ours and wondered where we stand should we encounter any faults.
It's sad that Paul has had to give up the business as he is a really nice genuine man and really looked after us when we purchased our caravan.
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06/7/2015 at 4:26pm
Location: West Yorkshire Outfit: Sterling Eccles 590
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I'm not sure about the warranty but I will ask the question at the weekend when I drop my caravan off because I need the return valve sorting on my heater and a window which Paul was aware of. I know Chris from the garage is now working there. You could give them a call because its the same number. It is also staying the same name
------------- keep on caravanning, life is too short
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16/7/2015 at 7:09pm
Location: west yorks Outfit: Vango inspire 600xl 5m bell tent
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Wonder why they have gone bust, they always looked busy when I went past.
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16/7/2015 at 7:11pm
Location: west yorks Outfit: Vango inspire 600xl 5m bell tent
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Yorkshire caravan services is part of storth caravan storage, so they will do repairs, don't think they would honour a warranty though
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17/7/2015 at 8:44am
Location: Huddersfield Outfit: swift conqueror 645+jeep commander
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Was any warranty insurance based? if so get in touch with insurance company if not your warranty is gone...
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17/7/2015 at 12:41pm
Location: West Yorkshire Outfit: Swift Conquorer 630
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Not sure would have to check, touch wood we've not had a problem but now I've said that let's hope I've not tempted fate.
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17/7/2015 at 1:21pm
Location: Huddersfield Outfit: swift conqueror 645+jeep commander
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Their website is still up and running...But if they have called in the receiver's its not the first time the Goodalls have done this..
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17/7/2015 at 8:15pm
Location: West Yorkshire Outfit: Sterling Eccles 590
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My caravan which was from tourer world in Oct 2014 has just had some work done by the new owner. They have kept Chris from the garage. My caravan was just going through an insurance claim at the time tourer world went. He closed the business through health issues. Anyway the new owner is really nice and has looked after us, he will continue with all my repairs and servicing. The company name will remain the same so I have been told.
------------- keep on caravanning, life is too short
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11/8/2015 at 6:38pm
Location: West Yorkshire Outfit: Sterling Eccles 590
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I had my caravan in there about 3 weeks ago for work and have done a good job. I will carry on using them for repairs and servicing. They have kept some staff including Chris who did the repairs
------------- keep on caravanning, life is too short
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12/8/2015 at 8:29am
Location: Huddersfield Outfit: swift conqueror 645+jeep commander
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Administration = clean sheet for new owners..
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